[CLOSED][APP][5.0+] FairEmail - Fully featured, open source, privacy oriented email app

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SethGeckoXDA

Senior Member
Feb 19, 2017
150
86
The balance

The few euros I receive in return for what's being offered and the fun of developing things are no compensation for the thousands of questions I answer every month, for unfair Play store reviews and for stress about unclear Google requirements.

Core problem

Google. There is no sensible way to appeal in case of bad reviews or alleged violations of Play store policies.

People. They are generally pretty demanding and on the other hand everything should be free.

Myself. An old and grumpy developer, who maybe should retired.
Some suggestions for the People part:
- first-level-support: instead of answering thousands of questions yourself, redirect them to a support thread on XDA where users can help users.
- community managers: find volunteers to help you with bug triaging (e.g. via Issue Templates on GitHub) and PlayStore review handling. You would only have to deal with actual bugs and reasonable feature requests from there on.

This might shield you from negative people and let you do what you love: focus on writing excellent apps.

Thanks for the many hours you have put into this!
 

mrrocketdog

Senior Member
Oct 27, 2013
5,054
2,354
goodbye marcel , i hope life is good to you & your lady friend and your families.
dave
☮️
p.s. if ever in america come on by. plenty of room and food (seriously)
 
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M66B

Recognized Developer
Aug 1, 2010
26,751
57,996
A reminder why I did stop:

Link

I need to add to this that I also received a lot of friendly messages the past days. Unfortunately, there were some rather unfriendly messages too.
 

M66B

Recognized Developer
Aug 1, 2010
26,751
57,996
Google's response of today:

Thanks for your reply.

We understand the inconvenience this may cause and we appreciate your patience and understanding.

I see your app, FairEmail, privacy aware email (eu.faircode.email), was resubmitted earlier and has been approved.

However, it seems that you are using "Managed Publishing" for submitting your app. To make your app live on the Play Store, please make sure to select the "Review and publish" button in your Play Console. Please note that when you select "Review and publish" and confirm that you want to publish, your changes will be available and visible to Google Play users.

You can visit our help center for more information about managed publishing.

Thanks for working with us to fix the policy issues and for your support of Google Play.

Please let me know if I can help with anything else.

My "level 4" response:

Yes, I made random changes, just like the time before, which means that the app can be rejected or removed at any time again. Therefore I want to know why exactly the app was rejected.

I am reminding you once more that you are required to answer in an individualised manner and drafted in plain and intelligible language, as required by EU regulation 2019/1150 article 11.1c

https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32019R1150#d1e1069-57-1

You still haven't been 100% transparent and told what exactly is or was wrong. This is without doubt unfair business practice according to the referenced regulation.

I am requesting once more to tell me what exactly is wrong. If you can't, you should escalate to someone who can.
 

M66B

Recognized Developer
Aug 1, 2010
26,751
57,996
Keep hitting at my sensitive places and the chance for return will only be slimmer.

Link. (1 star German Play store review)
 
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  • 256
    ic_launcher.png

    FairEmail
    Open source, privacy friendly email app for Android

    banner7_long.png


    See here for a description:
    https://github.com/M66B/open-source-email/

    See here for screenshots:
    https://email.faircode.eu/#screenshots

    Downloads:
    https://github.com/M66B/open-source-email#user-content-downloads

    Frequently asked questions:
    https://github.com/M66B/open-source-email/blob/master/FAQ.md

    Please read this before requesting a new feature:
    https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support

    This XDA thread is about using the latest version of FairEmail.

    For support on authorizing an account, you should consult the documentation of your provider, see also here.

    Off-topic comments are allowed as long they are related to FairEmail and are in the general interest of the followers of this thread.

    Discussion of purchases is not allowed here, please contact me via here instead.
    69
    How was the call with Google today, Marcel?

    Google was pretty friendly and cooperative and told me the favicons are indeed the problem, and it can/should be fixed by updating in the privacy policy to "disclose how your app accesses, collects, uses, and shares user data":

    Privacy Policy​

    All apps must post a privacy policy in both the designated field in Play Console and within the app itself. The privacy policy must, together with any in-app disclosures, comprehensively disclose how your app accesses, collects, uses, and shares user data, not limited by the data disclosed in the Data Safety section. This must include:
    • developer information and a privacy point of contact or a mechanism to submit inquiries
    • disclosing the types of personal and sensitive user data your app accesses, collects, uses, and shares; and any parties with which any personal or sensitive user data is shared
    • secure data handling procedures for personal and sensitive user data
    • the developer’s data retention and deletion policy
    • clear labeling as a privacy policy (e.g., listed as “privacy policy” in title)
    The entity (e.g., developer, company) named in the app’s Google Play listing must appear in the privacy policy or the app must be named in the privacy policy. Apps that do not access any personal and sensitive user data must still submit a privacy policy.

    Please make sure your privacy policy is available on an active URL (no PDFs) and is non-editable.

    So, I have updated the privacy policy and added this new table:

    https://github.com/M66B/FairEmail/blob/master/PRIVACY.md#summary-of-shared-data

    I am not sure if it covers everything, so feedback is more than welcome. @mkasimd maybe you can take a look?

    Note that I have also enabled BIMI, Gravatars, Libravatars and favicons for the Play store version again.

    The short term goal is to release a Play store test version (and associated GitHub version) and to get the update approved. I will think about the next steps after this has been accomplished. Given the huge number of supportive messages I received (much appreciated!) the project will be continued in some form in any case.
    50
    Version 1.1900 is available on GitHub now and in the Play store test program after Google's approval (which is the main goal of this release).

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    My girlfriend is slowly recovering too :)
    48
    It is time for a new, modern, open source, privacy friendly email client for Android.

    I have just released a first alpha version for feedback on the design and features.

    Not for production use yet!

    Most of the stuff basically works, but be prepared for crashes and error notifications.


    Safe email is a working name, but it is for several reasons not a convenient name, so suggestions for a name are welcome.
    37
    I have just released alpha version 0.15

    Changelog/download:
    https://github.com/M66B/open-source-email/releases

    With a bit of luck the next version can be a beta version.

    I am putting a lot of effort into this project, so thanks are appreciated.