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Apps crashing after latest update

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humax1

Member
Feb 2, 2012
6
2
I have the same problem as well. I contacted Huawei support and they suggested to do a factory reset. I did that and the issue still persists. I believe something is wrong with the latest software update they pushed and they need to fix this ASAP.
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sporran66

New member
Sep 27, 2017
3
1
Latest Update Issue(s)

after latest update for model MHA-L29C185B186 apps are crashing.any news on this?
I haven't noticed any apps crashing after yesterday's update, but for some reason the controls on my Bluetooth headphones no longer work when the phone is in lockscreen, only working when the music player I use (MX Player Pro) is active onscreen. Anyone else had this issue? BTW I've spent close to 4 hours trying to fix this in every possible area of 'settings' and have searched the forums here but have had no luck!
 

k4fari

Senior Member
Jan 24, 2017
244
81
Haripur
There is no need to worry, just goto settings then goto battery then tap on top right corner of battery settings and turn off " close excessively power instensive apps". THATS IT.
It is enabled by default in the new firmware. So apps are being crashed automatically.
Screenshot is attached
Regards.
 

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chris12013

Member
Jan 8, 2008
9
0
+1. Real Racing crash randomly.

I have downgrade to B190 (without reset) and my game work perfectly again. But now , I realize that app camera and gallery don't work.
 

peluchote

New member
Sep 27, 2017
2
0
There is no need to worry, just goto settings then goto battery then tap on top right corner of battery settings and turn off " close excessively power instensive apps". THATS IT.
It is enabled by default in the new firmware. So apps are being crashed automatically.
Screenshot is attached
Regards.
I've tried what you've written, I've been writing for a few hours and there hasn't been any closure. I think you're right, thank you very much.
 

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    There is no need to worry, just goto settings then goto battery then tap on top right corner of battery settings and turn off " close excessively power instensive apps". THATS IT.
    It is enabled by default in the new firmware. So apps are being crashed automatically.
    Screenshot is attached
    Regards.
    3
    after latest update for model MHA-L29C185B186 apps are crashing.any news on this?
    2
    On MHA-L29C567B190
    I've had apps open then close for no apparent reason.
    Very Random
    I've factory reset but re-loaded the same apps I had before.
    Will try a fresh factory reset and add apps one at a time and see if I can replicate problem
    No updates just the same stock build I've used for the past 2 months since purchasing.

    List of apps that either force close or will not open:
    • Friendly (Facebook 3rd party app. However official app does function correctly))
    • Word Streak
    • ProtonMail (will not open. stuck on splash screen
    • Yaata SMS (cannot start new chats)
    • Google Search (on homescreen & app): can input query. hit search and app closes
    • myCricket
    • Pocket
    • Slickdeals
    • SmartNews but CNN functions correctly
    • Twitter
    • Vanguard

    Ran Virus check and came out with none
    No rhyme or reason

    There is no need to worry, just goto settings then goto battery then tap on top right corner of battery settings and turn off " close excessively power instensive apps". THATS IT.
    It is enabled by default in the new firmware. So apps are being crashed automatically.
    Screenshot is attached
    Regards.

    It's supposed to only close background apps, but it closes foreground ones too.
    1
    I have the same issue after the update, and it's very annoying: apps crashes in the middle of what you're doing, watching, or reading. Nothing seems to fix it
    1
    Yep, annoying closes. I think i'll rebrand to 432...