Apps won't download/update?

Veid71

Senior Member
Apr 1, 2015
520
42
48
Sometimes when I try to download/update an app I'll get an error after it's done downloading that says it can't install and it'll keep trying until I restart my phone and sometimes it works sometimes it doesn't also another issue whenever I turn my phone on or off it'll make apps dissappear and the only way I can access them is to do it in the playstore and I'll have to Uninstall them through the playstore and then reinstall them to make them visible
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
Are you getting the PlayStore error 492 message when updating or installing an app? If so, I've been trying to figure this out for the past few weeks. I ended doing a complete fresh install of the ROM I'm currently using, which is the MOAR ROM, and I'm still getting the dang errors. I've cleared the playstore cache, data, uninstalled,etc. It either works for a bit or nothing...if youre having the same issues as myself, I wish I could help.....
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
Are you getting the PlayStore error 492 message when updating or installing an app? If so, I've been trying to figure this out for the past few weeks. I ended doing a complete fresh install of the ROM I'm currently using, which is the MOAR ROM, and I'm still getting the dang errors. I've cleared the playstore cache, data, uninstalled,etc. It either works for a bit or nothing...if youre having the same issues as myself, I wish I could help.....
Hmmm I don't think so I'm getting error code 963 it's weird cuz while the app is downloading it'll say 86mb for instance then it'll go to 90mb then it'll go back down to like 82 and the whole time the description is like flickering almost like you're refreshing the page but I am also on Moar do you think it could be a problem with the rom? And what version are you on? Og5 or pb1?
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
Still on OC4 and haven't dorked around with any of the apps in months. I'm going to flash back to NCG and root then install upgrade to lollipop by Muniz_ri and see what happens. If nothing, I'll go ahead and flash the MOAR ROM. Been on it since last year and haven't had any issues until now. Wish someone would have a concrete solution..
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
Still on OC4 and haven't dorked around with any of the apps in months. I'm going to flash back to NCG and root then install upgrade to lollipop by Muniz_ri and see what happens. If nothing, I'll go ahead and flash the MOAR ROM. Been on it since last year and haven't had any issues until now. Wish someone would have a concrete solution..
yeah so am i im gunna try and clear out everything and reflash MOAR and see if that works
 

CVertigo1

Senior Member
May 20, 2015
1,101
668
0
Richmond, VA
Since you are rooted, go into root explorer and navigate to /data/app/ Do you see any duplicates in that directory? If so, the fix is simple. There may not be enough space due to duplicate apps.
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
yeah so am i im gunna try and clear out everything and reflash MOAR and see if that works
Hope it works for you.....I did the same thing you're about to do and I still have the same issues. So that'swhy I'm going back to NCG and starting over. Let me know how your device worked out
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
Hope it works for you.....I did the same thing you're about to do and I still have the same issues. So that'swhy I'm going back to NCG and starting over. Let me know how your device worked out
alright i will when you reflashed it did you restore the playstore app with titanium backup? if so that might be the problem
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
alright i will when you reflashed it did you restore the playstore app with titanium backup? if so that might be the problem
Honestly no, wanted to do a fresh start hoping that would fix it. I had reformatted my Ex SD card just in case it was causing the issue....plan on flashing back to NCG tomorrow morning and see what happens
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
Since you are rooted, go into root explorer and navigate to /data/app/ Do you see any duplicates in that directory? If so, the fix is simple. There may not be enough space due to duplicate apps.
Checked it and didn't see any duplicates. Although, I did see a good bit of '-2' but no '-1' for the same app
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
I don't know what is going on with why I cannot update/install apps...I started from scratch starting with NCG,rooted and installed the MOAR ROM again and on the OC4 firmware....I was able to load apps just fine for about an hour and then i went to check to see if i could update an app, none in particular, and received the freaking 492 error again.I hate to say and not saying that this is the culprit, but i checked it after i installed LP SafeStrap. I'm clueless to why i'm getting this and don't know if i'm the only one or not. I didn't install any backed up apps or data either. If anyone has any thoughts or fixes, i'm open to suggestions. Oh, I've done the clear cache and data in the Play Store and the other Google Play apps and still got the same results
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
Checked it and didn't see any duplicates. Although, I did see a good bit of '-2' but no '-1' for the same app
reflashing the rom worked until i tried to restore everything wit titanium back up then for some reason the cpu was too high and kept turning my phone off so i reflashed it and only restored certain apps and everything is working a okay now but i think that might have been the case before because for some reason i had so much space taken up i have almost everything on my phone in my sd card and my phones a 16 gb and it was saying i only had a few hundred mb and now i had 6 gb after i reflashed and im down to like 2 and a half gb (i assume cuz i restored the apps and it stuck stuff on my phone instead of sd card but idk)
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
I don't know what is going on with why I cannot update/install apps...I started from scratch starting with NCG,rooted and installed the MOAR ROM again and on the OC4 firmware....I was able to load apps just fine for about an hour and then i went to check to see if i could update an app, none in particular, and received the freaking 492 error again.I hate to say and not saying that this is the culprit, but i checked it after i installed LP SafeStrap. I'm clueless to why i'm getting this and don't know if i'm the only one or not. I didn't install any backed up apps or data either. If anyone has any thoughts or fixes, i'm open to suggestions. Oh, I've done the clear cache and data in the Play Store and the other Google Play apps and still got the same results
i used to have the same problem sometimes it wouldnt even let me connect to the playstore have you tried deleting your account under accounts then clearing the cache and data?
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
i used to have the same problem sometimes it wouldnt even let me connect to the playstore have you tried deleting your account under accounts then clearing the cache and data?
Yeah, tried everything that that I saw posted in the threads and Web. I ended up flashing back to NCG and started from scratch. After installing MOAR and setting everything up, and not to say that this was the culprit, i installed the LP SS V17 and it all happened again. So, I reflashed the ROM and installed the SS rooting tools V6 and reluctantly haven't had any issues 'yet'?. As far as storage goes I have 7.8gb available now. Have you looked into your hidden folders or cache on the SD card to see if there were any unused apps/data that could be deleted? It's running so far so good at the moment but I haven't tried to update any apps yet. I may check to see what happens...
Veid71, thanks for checking in and for your suggestions. I appreciate the help and hopeyou get your issue with the Play Store resolved. If i have any helpful suggestions, I'll be sure to let you know. Sorry to go off topic a bit.
Fellow users I don't want to steer/scare anyone reading this to think to not install/use the LP SS recovery apk. Its a great and useful app that JrKruse modified from the original version for our LP devices. I'm not saying anything is wrong with it or it may "break" something and I'm not even 100% sure SS was the problem, it could have been something else that may have been messing up the Play Store update issue. So please don't let my posts deter you from using the app.
 

Veid71

Senior Member
Apr 1, 2015
520
42
48
Yeah, tried everything that that I saw posted in the threads and Web. I ended up flashing back to NCG and started from scratch. After installing MOAR and setting everything up, and not to say that this was the culprit, i installed the LP SS V17 and it all happened again. So, I reflashed the ROM and installed the SS rooting tools V6 and reluctantly haven't had any issues 'yet'. As far as storage goes I have 7.8gb available now. Have you looked into your hidden folders or cache on the SD card to see if there were any unused apps/data that could be deleted? It's running so far so good at the moment but I haven't tried to update any apps yet. I may check to see what happens...
Veid71, thanks for checking in and for your suggestions. I appreciate the help and hopeyou get your issue with the Play Store resolved. If i have any helpful suggestions, I'll be sure to let you know. Sorry to go off topic a bit.
Fellow users I don't want to steer/scare anyone reading this to think to not install/use the LP SS recovery apk. Its a great and useful app that JrKruse modified from the original version for our LP devices. I'm not saying anything is wrong with it or it may "break" something and I'm not even 100% sure SS was the problem, it could have been something else that may have been messing up the Play Store update issue. So please don't let my posts deter you from using the app.
np everything seems to be good with my phone now and thats odd i remember when the error occured i just kept on trying and getting ahold of google support and it was a huge pain in the ass but theres a number of things that could have went wrong maybe the app downloaded incorrectly and messed up other stuff in your phone (not sure how that would have happened but hey everything is possible with technology lol) or maybe the file you downloaded was wrong or didnt flash correctly or maybe idk lol anything and everything could have happened lol
 

al50

Senior Member
Apr 7, 2013
874
241
63
Down South
np everything seems to be good with my phone now and thats odd i remember when the error occured i just kept on trying and getting ahold of google support and it was a huge pain in the ass but theres a number of things that could have went wrong maybe the app downloaded incorrectly and messed up other stuff in your phone (not sure how that would have happened but hey everything is possible with technology lol) or maybe the file you downloaded was wrong or didnt flash correctly or maybe idk lol anything and everything could have happened lol
Yeah, I agree. Could be a bad download or the app(s) didn't agree with another...I'm glad that we're both able to get our devices running correctly. Just wish I knew what was the issue(s). I posted in the LP SS thread about my issues and JrKruse was helping me out. It helped for a bit but went back. The odd thing is that I never had any FC's...oh, well....Again, thank you for your suggestions and responding back. That's what the XDA community is about. Helping and sharing with others, without the bitterness(hehe)as i, at times, see throughout these threads...thanks again, A
 

Iskeeetwo

Member
Jul 20, 2015
9
0
0
I had this prob. also. I had changed download directory to ext. SD card. Changed it back to default location, problem solved. Don't know why won't write to ext. sd.