When I bought the phone: 09/18/2021
When I received the Phone: 09/21/2021
When did the problem occur: 10/05/2021 - 1:32 pm
Condition of the phone: No scratches, No falls and no water damage.( very careful when handling of the phone).
Model and variant: Asus Rog Phone 5s White 16/256 Gb, Cn Rom
What was the problem encountered:
As you can see that I was too late to notice that my phone was slowly losing charge as I try tp charge it.
Solutions I tried:
1) charge the phone for 30 mins (bottom and side port)
2) Different Charger like realme and ipad pro 2021
3) Usb sideport or bottom connect/charge(desktop can’t even detect the phone except when it was still on but sadly phone already died).
4) Volume up;down;power button or press all of them with charger or without, still the same.
5) cleaning the ports even if it was clean ( charge and still no life nor led indicator isn’t even there)
6)Charge it up using powerbank(original + different chargers + mention 4) + leave for 30 min = still dead and no led indicator.
well, the story was the typical me reading a manga and I noticed that there was a notification where spotify is trying to play something but I wonder what it was. So i tried downloading Avast Antivirus to clean the phone and it didn’t detect anything. Meanwhile eating lunch, I go back to my phone to resume my reading and there I found out that my battery percentage kept on decreasing like huh? Must be my imagination until I go to the system and saw the plugged in, can’t charge right now (please refer to the photo above). So, I decided to shutdown the phone. After a few hours, well this is it just plain ol dead phone.
I wonder what should I do next?
Oh right, of course that my phone is always updated from the system updates.
When I received the Phone: 09/21/2021
When did the problem occur: 10/05/2021 - 1:32 pm
Condition of the phone: No scratches, No falls and no water damage.( very careful when handling of the phone).
Model and variant: Asus Rog Phone 5s White 16/256 Gb, Cn Rom
What was the problem encountered:
As you can see that I was too late to notice that my phone was slowly losing charge as I try tp charge it.
Solutions I tried:
1) charge the phone for 30 mins (bottom and side port)
2) Different Charger like realme and ipad pro 2021
3) Usb sideport or bottom connect/charge(desktop can’t even detect the phone except when it was still on but sadly phone already died).
4) Volume up;down;power button or press all of them with charger or without, still the same.
5) cleaning the ports even if it was clean ( charge and still no life nor led indicator isn’t even there)
6)Charge it up using powerbank(original + different chargers + mention 4) + leave for 30 min = still dead and no led indicator.
well, the story was the typical me reading a manga and I noticed that there was a notification where spotify is trying to play something but I wonder what it was. So i tried downloading Avast Antivirus to clean the phone and it didn’t detect anything. Meanwhile eating lunch, I go back to my phone to resume my reading and there I found out that my battery percentage kept on decreasing like huh? Must be my imagination until I go to the system and saw the plugged in, can’t charge right now (please refer to the photo above). So, I decided to shutdown the phone. After a few hours, well this is it just plain ol dead phone.
I wonder what should I do next?
Oh right, of course that my phone is always updated from the system updates.
