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AT&T 1789-04 Oreo ROM - STOCK

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wozzlegummich

New member
Jul 19, 2010
3
0
I am chasing the Z2 Force 1789-04 OREO ROM as released by AT&T in the OTA update.

I am using one in Australia (works great on Telstra) and I believe the reason I can't get the OTA update because I am not on the AT&T network. (Although I have had OTA updates on Taiwan model ASUS phones before).

Searched the web and XDA high & lo and there is never any mention of this one.
 
Last edited:

dijia1124

Senior Member
May 12, 2017
113
31
LG G7 ThinQ
Google Pixel 4
The software version of mine is also stuck.
And when I go and check if there is any update,it will say that my system is up to date.
 

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209pcs

Member
Nov 22, 2009
29
15
Merced, CA
Install Lenovo Moto Software Assistant on a Windows PC, enable USB debugging on the phone, and connect via USB to PC (assuming drivers are installed). The software will allow you to download the update and install via fastboot. This will wipe your device, so be sure to back up your data.
 

yemkoid

Senior Member
Apr 20, 2013
102
6
Install Lenovo Moto Software Assistant on a Windows PC, enable USB debugging on the phone, and connect via USB to PC (assuming drivers are installed). The software will allow you to download the update and install via fastboot. This will wipe your device, so be sure to back up your data.


Stuck on 7.1.1, system update saying up to date. This method I used to get oreo but with July 1 security patch which broke fingerprint option?
Lenovo Assistance is still saying OCXS27.109-47-11(July patch) is the lastest
 

westec2

Member
Dec 15, 2013
8
4
Oreo Update

For all who could not receive the Android 8 Oreo update and need it:
I was finally able to install the update through the Lenovo Moto Smart Assistant (poorly designed tool but at least it's a work around):
https://support.lenovo.com/il/en/downloads/ds101291

Before starting, you have to tap your build number 7 times ( Apps > Settings > System > About phone then tap Build number 7 times. Tap the Back icon to navigate back to System then select Developer options.)
Tap USB debugging to turn on. BTW when you connect it to the smart assistant, there will be a couple of popups on the phone screen that you have to give permission to.

The first dozen times I tried it, it would stall at 51% no matter what settings i picked. I finally got it to work by doing the following:
Once it recognized the phone (has to be powered on), I went to the update tab and let it see my phone and get ready to start the update.
Next I turned off the phone, then held the down volume, and powered back on (into fastboot.) Then I started the upgrade. It took a while but actually completed when I came back from breakfast.
Then, I had a new problem which appears all over the net: my finger print reader didn't work anymore. I tried a full wipe/restore from the settings, but it didn't help. There's directions all over the net to sideload files, etc, but I didn't do any of that.
I went back into the smart assistant and instead of doing the upgrade, I did the rescue (pick Moto Phone, then select your device from the drop downs (moto z 2nd gen). With this process, it actually tells you to turn off your phone, then power-on with the volume down depressed.
After the Rescue, my finger print reader was reconfigured and is now working great.

I hope someone else finds this helpful. I was very eager to get the update and make sure my phone didn't brick or something while I could still return it. Good luck and comment with your results if you give it a try.
 
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jrpros

New member
Dec 14, 2018
1
0
westec2 -
Once it recognized the phone (has to be powered on), I went to the update tab and let it see my phone and get ready to start the update.
Next I turned off the phone, then held the down volume, and powered back on (into fastboot.) Then I started the upgrade.

Unfortunately, I am unable to replicate this. When I turn off my device, LMSA reverts to not seeing the device.

I've tried to use the RESTART BOOTLOADER option which seems to do something, but even though LMSA advances to 100%, the update didn't actually do anything.

So, I'm still stuck.
 

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    Oreo Update

    For all who could not receive the Android 8 Oreo update and need it:
    I was finally able to install the update through the Lenovo Moto Smart Assistant (poorly designed tool but at least it's a work around):
    https://support.lenovo.com/il/en/downloads/ds101291

    Before starting, you have to tap your build number 7 times ( Apps > Settings > System > About phone then tap Build number 7 times. Tap the Back icon to navigate back to System then select Developer options.)
    Tap USB debugging to turn on. BTW when you connect it to the smart assistant, there will be a couple of popups on the phone screen that you have to give permission to.

    The first dozen times I tried it, it would stall at 51% no matter what settings i picked. I finally got it to work by doing the following:
    Once it recognized the phone (has to be powered on), I went to the update tab and let it see my phone and get ready to start the update.
    Next I turned off the phone, then held the down volume, and powered back on (into fastboot.) Then I started the upgrade. It took a while but actually completed when I came back from breakfast.
    Then, I had a new problem which appears all over the net: my finger print reader didn't work anymore. I tried a full wipe/restore from the settings, but it didn't help. There's directions all over the net to sideload files, etc, but I didn't do any of that.
    I went back into the smart assistant and instead of doing the upgrade, I did the rescue (pick Moto Phone, then select your device from the drop downs (moto z 2nd gen). With this process, it actually tells you to turn off your phone, then power-on with the volume down depressed.
    After the Rescue, my finger print reader was reconfigured and is now working great.

    I hope someone else finds this helpful. I was very eager to get the update and make sure my phone didn't brick or something while I could still return it. Good luck and comment with your results if you give it a try.