Atoto S8 General Discussion

[dishe2]

I seem to have better success installing firmware with USB rather than SD card. Not sure why.

I have found the same but I think largely because I forgot to reformat my SD card in FAT32. ExFAT is visible to the Android system but not to the bootloader, so it looks like it works but then gets stuck and fails once it reboots. I think the last time I updated, I managed to get it working off the SD card but I don't remember now.

 

[scorpio76r]

I seem to have better success installing firmware with USB rather than SD card. Not sure why.

It's the opposite for me on the S8 standard.

 

[ahardie]

Hey brother. Just Checking in. Its been a while. My S8 Gen2 Premium 7" working fine so far with an occasional gremlin every now and again but overall works well. BT-1 still has to be reset every time I try to connect wireless AA. The phone doesn't show up on the paired list until I refresh BT-1 then hit the carlink icon and it connects. I tried clearing and pairing again but it still won't show the phone as paired on startup until i refresh hen it magically appears. I did update the BT-1 firmware a long time ago.
Do you think the newest update might help? Maybe I should reinstall the BT-1 update again?
I can never find the download page and link on their website

I updated to the latest firmware (230102) and haven't had to reset BT1 since. I was having to do it every time for several weeks.
Head unit S8G2B74PM

 

[dishe2]

My unit keeps hard resetting itself, it's super annoying. Has anyone found a fix or reason for this?
I have to keep reinstalling and signing into everything, it's very time consuming. Especially all the offline maps to download. Customer support had me update the firmware, which I didn't think would fix anything, but did it anyway just to show I tried everything they recommend.
I think it's developed a hardware fault and needs to be replaced, it seems to be resetting itself in shorter intervals lately.

Customer support has been less than helpful. They recommended updating the firmware, I did. Then they claimed I didn't, I proved I did and they said there's a new update that isn't out yet and I should wait a week for it and try again.

At what point should I just give in and admit they are giving me the runaround and not going to actually help me? I loved this unit for about a half year but it is driving me insane now. I never know when I start the car if any of my apps or maps will still be there.

 

[dalboynz]

My android auto wireless connection stopped working yesterday, usb cable connection is still working. When I turn on the unit I get the message"Waiting to connect to device". It then briefly shows "Connection Successful" then reverts back to "Waiting to connect". On my phone wifi settings I can see the Atoto Car Link AP but when I try to connect to it, I get asked for a password?
Any suggestions on how to get it to connect again?
Thanks.

 

[famalamadingdong]

My android auto wireless connection stopped working yesterday, usb cable connection is still working. When I turn on the unit I get the message"Waiting to connect to device". It then briefly shows "Connection Successful" then reverts back to "Waiting to connect". On my phone wifi settings I can see the Atoto Car Link AP but when I try to connect to it, I get asked for a password?
Any suggestions on how to get it to connect again?
Thanks.

Try going into your hotspot setting and change to 2.4Ghz.
On my system, 5Ghz android auto is still buggy.
A separate bug I found is if I have hotspot auto turn off, it will keep reverting to 5Ghz even though carlink setting is at 2.4Ghz.

 

[dalboynz]

I dont think I have that setting for Hotspot. I am on an android phone.

 

[j0hn83]

I dont think I have that setting for Hotspot. I am on an android phone.

In your hotspot settings, go to setup hotspot, then "Select AP Band" or something similar.

 

[surfer63]

I dont think I have that setting for Hotspot. I am on an android phone.

That has nothing to do with it. If your Android phone (or iphone) has 5 GHz functionality, it can almost always support 2.4 GH and 5 GHz. (My last 3 did).
Don't you have a "Band" option under your hotspot?
Otherwise: switch on your hotspot and checl with another phone whether you see a 2.4 GHz network or a 5GHZ network.

 

[ian.morgan]

Hiya Forum.

I'm a new user of the Atoto S8 Ultima, with a Honda Civic 2011/12 EX GT 2.2L Diesel. (UK Model)

In general, I'm pretty happy with the unit. I fitted it myself, mostly because my local fitter wanted to charge me £1000 to fit a Pioneer unit that didn't have offline SatNav capability.
I'm replacing one of these:

It cost be about £330 for my S8 Ultima, plus £200 in various fitting brackets/harnesses, etc.
My favourite part is the ability to use DS Audio, to have my music collection (And art) synced to the device. (Though I haven't quite worked out how to give it the right permissions to save locally)

I have the speakers, radio, Wifi, SatNav, Reversing Camera all working, including amplifier. I had the phone working nicely with the built in Honda Bluetooth....... However .. I broke it...
There are still a few things to tweak. I wanted to ask the group:

It appeared that my phone was still connecting to the Honda Bluetooth for the first week I had it fitted, but then I (Stupidly) unpaired to test something else, and no longer have the ability to pair it. Has anyone yet managed to connect the device to the built in bluetooth functionality in their car?

I managed to get some of the Steering Wheel Controls working , but not the buttons that relate to the phone. They may be related to the inability to re-pair phones to the Bluetooth Car Kit.

I had expected I would be able to use the SIM card that I have put in the stereo to make calls, but the manual says you can't make calls or text with it. Surely that's the point of the SIM. Why would that be blocked, and is there anyway around that? I am currently trialling 'Softphone' for dialling over VOIP, to get round that issue. Has anyone got a better method?

I have a feeling I have the speakers plugged into the wrong sockets, but that one is on me.
I had them right, then took everything apart and rushed it back together and don't think I put them back together right.

For harnesses, I used the incartec SWC-23-229-NAV and 27-269.
I found the 'amplifier power' wasn't connected in the ATOTO ISO 8 pin socket, so I took a pin out of the spare harness, wired it to the amplifier wire, and pushed it into the ISO 8 pin socket I was using, and that worked well. I have manually spliced the reversing camera power wire, and powered antenna wire.
I have one spare wire for 'Phone' that I don't know what to connect it to. I suspect that is the cause of my problems with the SWC buttons for the phone, but not sure if it's the reason for not being able to use the Bluetooth Kit.

Any advice or encouragement would be gratefully received !

 

[tiegerMP]

Hi everyone, I have an S8 Ultra and would love to add in a satellite receiver like Sirius. Can anyone tell me if this is possible? Not sure if it would be a USB connection or bluetooth. Just started looking into this as I am unsure if the S8 ultra has the capability to do this.......

 

[badwhip]

Hi everyone, I have an S8 Ultra and would love to add in a satellite receiver like Sirius. Can anyone tell me if this is possible? Not sure if it would be a USB connection or bluetooth. Just started looking into this as I am unsure if the S8 ultra has the capability to do this.......

Easiest way is down Laos the app and hotspot your phone with radio it works great. If you ended up finding something that worked with this radio it wouldn’t inergrate well.

 

[dishe2]

Hey guys, I've been having a really difficult time dealing with a headunit that keeps resetting itself to factory defaults. The customer support rep (who goes by Gina) has been less-than-helpful, and perhaps a little bit dysfunctional (often completely misinterprets what I'm saying and makes many mistakes in her replies).

I'll get back to that in a minute, for now I'd like to share that she sent me an update to try which basically contained a dump of all update files for the S8 Ultra (both the 10" higher resolution version and the 7" lower res one), and it contained a XLS file in Chinese with what I believe are notes from the engineer's change log!

I'm attaching a screenshot of the original here, as well as what I got from Google Translate since I can't understand the native document. Interesting stuff.

 

[wagnazz]

Non posso prendermi il merito, è stato un consiglio che ho ricevuto da un altro membro

Hello I also have a problem with bluetooth 1. I did a factory data reset, installed new firmware sent by atoto support. But as if bluetooth1 does not exist on the car radio.

 

[mrphil101]

Hey guys, I've been having a really difficult time dealing with a headunit that keeps resetting itself to factory defaults. The customer support rep (who goes by Gina) has been less-than-helpful, and perhaps a little bit dysfunctional (often completely misinterprets what I'm saying and makes many mistakes in her replies).

The "misinterprets" has been insinuated a couple of times and I too had some of that trying to get my b/u camera working, I suspect that they don't know english and are probably using some less than perfect translation program! I had to take and edit pictures of my multimeter hooked up to get them to understand what i was trying to explain.

 

[dishe2]

The "misinterprets" has been insinuated a couple of times and I too had some of that trying to get my b/u camera working, I suspect that they don't know english and are probably using some less than perfect translation program! I had to take and edit pictures of my multimeter hooked up to get them to understand what i was trying to explain.

Yes that is true, I also spoke to a higher up support representative (thanks to the Facebook group!) and basically admitted that sometimes they have a hard time understanding when we get too technical with the description due to the language barrier.

But the disfunction is more than that. Examples:
-Asking how to find APN settings to get my carrier to SIM and being given a Wikipedia cut-and-paste of how to set up a VPN in Android.
-Telling me to try the latest update to see if it fixes a problem, even though I already did that. I even proved it by showing a screenshot of theinfo screen. She told me to do it again because that isn't the correct version, and then when I insisted it was exactly what she sent, she admitted that she had made a mistake.
-When I explained to her that a full system wipe with an update broke my camera, she said the firmware doesn't effect the camera. It turns out it switched my camera type in settings away from AHD in the secret menu, but she was adamant that it had nothing to do with what we tried.
-She had sent me an update that wasn't for my specific unit, but rather for different S8 units with different screen resolutions, but all packaged inside a zip. No instructions beyond that, the titles were in Chinese, I couldn't read them or figure out which was for my unit with my resolution. It also came with a excel file with engineer notes also all in Chinese.
-I had to remind her of things she had told me in the past, even though it was in the email thread.

There are plenty of problems due to the language barrier, but a lot of this seems like a rep who didn't have enough experience to help me. Most of the issues above I eventually figured out myself and then explained to her afterwards what the solution was (APN settings can be set via an app on the play store, the camera setting that got reset was inside the secret menu, Google translate helped me figure out which unit was the correct update, which I told her for next time, etc). The good news is now she knows and can help the next customer better... but it is silly that I basically wasted hours and days training her, when her job was to help me.

 

[dishe2]

PSA: FACTORY RESET DOES NOT CLEAR ALL DATA.
Trying to fix a problem that causes my head unit to randomly erase the data and downloaded apps, I discovered some interesting things about how the memory is formatted.
I tried a factory reset after a firmware update to clear out anything that might have been causing problems, and I was surprised to find that my internal storage still had stuff from when I first installed it. Folders for apps I had removed after trying them, downloaded media, screen shots... heck, I noticed that even my paired devices in BT1 persisted after factory resets.

This means if you are returning / selling a used unit, or just having a weird bug that you think might benefit from a fresh start, hitting the factory reset button DOES NOT clear all data! Personal data is not only still there, but not all of the apps/settings reset EVEN THOUGH MOST OF THEM DID. So you think a factory reset was done, but certain things persist. It is very strange.

It seems there's the /data partition which normally holds user installed apps and data (which gets wiped with a factory reset), and then another partition for storage that is considered like an SD card. It does not get formatted with the factory reset. Here's the weird part:
Not only is there no obvious way to format that internal memory, some of the system / apps use it for storage. How do I know this? After multiple factory resets and firmware updates failed to clear that storage, I noticed in this thread (https://forum.xda-developers.com/t/...unisoc-ums512-q-a-mods-tips-firmware.4396339/) that during a firmware update there is a config text that can added to wipe different memory partitions. I tried the twipe all command, and finally all those folders from apps I haven't installed since the beginning as well as all downloaded media, etc, erased. But guess what? It asked me to set which launcher I want to use by default. There are two versions of the included Launcher3, but I forgot about that bc I haven't seen the question since the unit was new! I set it use one "always" and never saw that prompt again until I tried additional launchers installed. Everytime I did a factory reset, one of those launchers was already the default I guess.
Also all the paired devices in BT1 existed past resets. And the camera settings from the secret menu (my camera didn't work after the full wipe, and it turns out the settings in the secret menu went back to standard def instead of AHD- this had never needed to be set after any other factory reset and much like the launcher, I forgot I had to when it was new).

What does this mean?
Well, you might want to use a twipe all script instead of factory reset next time you need it. Because you not only possibly still have personal information on the storage, but SOME APP SETTINGS PERSIST PAST A RESET. That means if something is weird/messed up and you could benefit from a fresh start, a factory reset is not enough.

/end psa

 

[ShdwKnght]

Hello,
New member here. I have the ATOTO S8 Premium 7inch head unit, along with the ATOTO AC-HD03LR 720P Rearview Backup Camera installed in a 2013 Hyundai Elantra sedan. I have been having a problem with the backup camera, and have searched here and on Google trying to find a solution. The camera seems to work. When I open the rear camera app, the rear camera video shows on the head unit. When I put the car in reverse, the back-up video comes up, along with the guide lines. But once the car starts moving in reverse, the backup video closes until I stop moving again. If I have the rear camera app open when I shift to reverse, it changes the video from the rear camera to back up camera, and then when the car starts moving, it switches back to the rear camera view, without the guide lines. If I have the radio playing when I put the car in reverse, it switches from the radio app to the back up camera view, until the car starts moving in reverse and switches back to the radio app.

I have checked the back up lights to make sure they stay on when the car is moving in reverse, so I am not sure what is going on. I have not seen anyone that has had this problem, or a solution to try.

Thanks

 

[Tam4511]

I just installed my S8 last night with the aeco2 amp. Has anyone installed this amp? When I turn the volume/gain up to any medium level it start cutting out with fast and loud pops that seem to go with the music along with the green power light on the amp flickering with the pops. The higher the volume the more it does it until it just cuts off and the light turns red. It does this with when turning up front gain or rear gain.
The wiring should all be good as I can bypass the amp and plug the harness straight into the HU and max out the volume with clear audio.
I'm thinking its a bad amp and have a exchange with amazon already but wanted to see if anyone has had the same issue.


Also, every time the HU boots, it auto launches the DAB+ app. Is there a way to stop this and even auto launch AA?

 

[math_green20]

So I got an Atoto s8 pro last year, I didn't really have a chance to test it until now as my car was stored for the winter. Do you guys have issues too with the Torque pro app? Like, it installs an outdated version from the Play store, tells me there's an update available, and refuse to update it. I tried to update the head unit firmware from the system menu hoping it would fix the issue but it just points me to a dead website.