ATT ATRIX 4G will not accept ATT Sim or unlock codes?

[chrisb22]

Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?

Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.

Please help me, I want to use this awesome phone!

 

[mlemonds]

did you get this resolved? i am having the same issue

 

[chrisb22]

Nope. Still not fixed. I am not sure what to do at this point.

 

[kadzui]

i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?

 

[Rayan]

Have you checked that the IMEI code printed under the battery matches the one displayed on screen?

I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.

I might be wrong though.

Sent from my Atrix using Tapatalk

 

[geekalok]

How many numbers do you have in your unlock code which you are entering into the phone?

 

[Semseddin]

Op,

You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?

I think it should work for you.

 

[kadzui]

there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone

 

[srichit]

Same issue - No solution

I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.

AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.

They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.

 

[avvake]

Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"

Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.

The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.

Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.

So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.

 

[Danthemanz]

So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?

 

[xavenged]

BUMP.. Anyone find a solution to this yet??

 

[leomanmfk]

i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on

 

[janiex]

I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?

 

[Newmatrix786]

I tried it alll tooooooooooo !!!

My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!

 

[Pacwell]

Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.

ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.

If I root is there any apps designed for root to unlock?

If not will a custom Rom bypass the need to unlock or be unlocked already?

If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?

THANKS!

 

[pimienta]

i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks

alberto

 

[Pacwell]

well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.

UPDATE: Tried CM7, Didnt fix. :/

 

[Jackyogi]

I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.

Please anyone help us..
Thank you very much

 

[Jackyogi]

FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"