ATT ATRIX 4G will not accept ATT Sim or unlock codes?

[Jackyogi]

I found that unlock boot loader is different with sim network unlock.
So we may not have ways to unlock sim network at this time
only the bootloader unlock

 

[sdlopez83]

How so is it different?

Sent from my MB860 using xda premium

 

[Phalanx7621]

He means he realized that unlocking (the bootloader) is differnet than unlocking (the sim).

 

[vin_pvk]

Hi, I have the same problem, I tried many unlock services and all provided the same unlock code and is not working, did anyone tried to get it unlocked ?

 

[ozmuzd]

unlock sim card atrix 4g

Hi friends in misfortune, I expect that on your phone code is entered more than three times, need technical support, I did hard reset, put new software, still can not. Better contact with motorola , if there are any news stories say

 

[stinkeye22]

Hi friends in misfortune, I expect that on your phone code is entered more than three times, need technical support, I did hard reset, put new software, still can not. Better contact with motorola , if there are any news stories say

May or not be the same type deal. Got an atrix as a loner from Best Buy and when we couldn't get the unlock code I tried all of the above also... To the point of softbricking the thing and reflashing stock before I got in touch with ATT. Maybe it will help someone.
Please wait for a chat representative to respond.

You are now chatting with 'Jacques Dray'

Jacques Dray: Hello Mr Albertson and welcome to AT&T live technical chat. I'm sorry that your phone isn't woking for you right now. I can help you get it to work. It is my job to handle your issue to completion. I will also review your account to ensure you are getting the best value for your money. You may also receive a brief survey on the service I have provided for you today.
Jacques Dray: Please allow me a moment to bring up your device and account information so I can help you better.
Jacques Dray: Right now what is your phone saying?
Joel Albertson: I just rebooted it =. It say's SIM network unlock pin with a box
Jacques Dray: Try 1111
Joel Albertson: If it's that easy I will shoot myself hang on
Joel Albertson: network login unnsucsefful
Jacques Dray: Try 0000
Joel Albertson: not that
Jacques Dray: How many times have you tried entering the code?
Joel Albertson: probably dozens but I also have rebooted it and restored it to factory
Jacques Dray: Turn off the device, remove SIM card. read me the SIM card number (it starts with 8901410...)
Joel Albertson: 8901410325*************
Jacques Dray: Thank you. please wait.
Jacques Dray: Gently wipe the SIM card with a clean, dry cloth. Then put into the device and turn on.
Joel Albertson: Its booting
Joel Albertson: asking for code
Jacques Dray: Please wait.
Jacques Dray: Enter this code: 37043287
Jacques Dray: Let me know what happens.
Joel Albertson: k
Jacques Dray: Normally, AT&T device shouldn't be behaving this way.
Joel Albertson: unnsucsessful...
Joel Albertson: It isn't the atrix we used to have... I am assuming best buy has the IMIE number and all registered.
Jacques Dray: There's one more more thing we can put in.
Joel Albertson: a super secret code? lol
Jacques Dray: Use this code: 63683102
Jacques Dray: This, by the way, is the PIN Unlock Key ("PUK") code associated with the SIM card.
Joel Albertson: No...
Jacques Dray: Please wait.
Joel Albertson: I just want my SIII back... This loner thing is killing me.
Jacques Dray: What happened to your SII?
Joel Albertson: USB got bent. Guess I didn't realize that the plug wasn't seated right and it bent it.... I had it exactly 31 days and the return is 30... Using the insurance but because it is so new it could take them 30 days to get it to me because they cant use the ones off of the shelf, insurance, and it's such a new phone they don't have any refurbs so I have to get in line and wait
Jacques Dray: Unfortunately Mr Albertson, our system is currently undergoing nightly maintenance and therefore we cannot check on the line at this time.
Jacques Dray: All the device information has been updated in the billing system
Joel Albertson: It's OK.... I hate to be whoever is working at Best Buy in the morning though....

 

[bigshooter316]

Help

I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.

AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.

They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.

I have had the same problems. My old atrix the code worked the first time with no issues. I have since let my daughter take it so i baught one off ebay and paid three different sites for exact same codes. Nothing i have done and nobody that ive contacted has helped. I have been obsessed with this since i loved my old one but i am going crazy! I have 4.5.141 with 2.3.6 and just rooted the phone since that was one suggestion and that also did not change anything. Ive tried so many times it now says subsidy locked but still allows you to enter code after so long. It dont even act like its checking the code it instantly dismisses it. If i figure anything out i will let you know and please let me knoe if you do!

 

[afasseeh]

I have had the same problems. My old atrix the code worked the first time with no issues. I have since let my daughter take it so i baught one off ebay and paid three different sites for exact same codes. Nothing i have done and nobody that ive contacted has helped. I have been obsessed with this since i loved my old one but i am going crazy! I have 4.5.141 with 2.3.6 and just rooted the phone since that was one suggestion and that also did not change anything. Ive tried so many times it now says subsidy locked but still allows you to enter code after so long. It dont even act like its checking the code it instantly dismisses it. If i figure anything out i will let you know and please let me knoe if you do!

did u find anything???

I have the same problem