ATT insurance question

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jayjayjoker2

Senior Member
Jun 6, 2011
547
92
Salt Lake City
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?

Sent from my SAMSUNG-SGH-I997 using xda app-developers app
 

ron31

Senior Member
Feb 15, 2013
508
40
milton ont
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?

Sent from my SAMSUNG-SGH-I997 using xda app-developers app
it shouldnt matter broken screen as notihing to do with rooted phone they just want it back so they know its really broken i broke mine im with telus sent it back no prob
 
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Larry2999

Senior Member
Feb 7, 2014
363
78
Atlanta, GA
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?

Sent from my SAMSUNG-SGH-I997 using xda app-developers app

Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
 
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Larry2999

Senior Member
Feb 7, 2014
363
78
Atlanta, GA
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....

Looks like they are hardly consistent wit the warranty thing. I just saw a post from another guy who had exactly the same problem. Sent it to Telus and they declined claiming it was a physical damage not covered by warranty. I guess insurance works separately from the standard warranty. To be on the safe side, however, I just remembered I sometimes connect my i747 to an LED TV using a micro-USB to HDMI adapter. The adapter can be bought cheaply online and lets you use your TV or PC with HDMI as an image screen for your phone.
 

vbetts

Senior Member
Jun 21, 2010
1,030
66
30
Toledo Ohio
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....

You should be able to adb into your phone though to see information. There are ways of doing this.
 

codemonkey98

Senior Member
Nov 5, 2013
316
60
23
Pensacola, FL
You should be able to adb into your phone though to see information. There are ways of doing this.

If I am not mistaken, you should be able to use the fastboot commands using ADB to flash things. He or she will need to have the packages he or she is needed to flash the 'fastboot' folder. He or she will also need the packages in order to do fastboot as well.
 

jayjayjoker2

Senior Member
Jun 6, 2011
547
92
Salt Lake City
Where is that one I cant find 4.3 i already did triangle away so i think ill be ok and i have the HDMI adapter. Touch screen is dead though..

Sent from my SAMSUNG-SGH-I997 using xda app-developers app
 

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  • 1
    I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?

    Sent from my SAMSUNG-SGH-I997 using xda app-developers app
    it shouldnt matter broken screen as notihing to do with rooted phone they just want it back so they know its really broken i broke mine im with telus sent it back no prob
    1
    I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?

    Sent from my SAMSUNG-SGH-I997 using xda app-developers app

    Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
    1
    I was running cm10.2 on my original at&t s3 when the screen broke. I sent it back as-is and had no issues at all.
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