I had picked up two of these for my mother and her boyfriend. He was a bit averse to the idea of a smartphone to begin with. Finally after using it some time he was almost enjoying his new device.
He took an update after I had told him to always accept software updates. After reboot touch was completely unresponsive. He brought the phone to me and sure enough it wouldn't work at all. Luckily I happen to have an OTG cable and plugged in a mouse to input the passcode. After the app upgrade section completed touch functionality was restored. Crisis averted.
If you happen to run into this, I hope you have a cable and mouse available. If you have a bluetooth mouse laying around it is probably a wise decision to pair it just in case. I hope this doesn't happen to anyone else, though.
He took an update after I had told him to always accept software updates. After reboot touch was completely unresponsive. He brought the phone to me and sure enough it wouldn't work at all. Luckily I happen to have an OTG cable and plugged in a mouse to input the passcode. After the app upgrade section completed touch functionality was restored. Crisis averted.
If you happen to run into this, I hope you have a cable and mouse available. If you have a bluetooth mouse laying around it is probably a wise decision to pair it just in case. I hope this doesn't happen to anyone else, though.
