Automatic volume down issue when headset connected

[mechrathi]

Hello all,
I have seen this bug in many motorola phones. Pls find bug explanation below.

Everytime when i connect headset in 3.5mm jack, audio volume and ringtone volume goes down automatically and even goes to DND mode.

I found temporary fix by playing some audio while connect headset jack, which avoids this issue.

Anyone knows permanent fix, please reply.

 

[ASS230693]

It happens only when I connect headset of samsung with other head set it works great
So I thik it is just compatibility problem

 

[noobAKO]

I was also having problems with a Sony headphones. What I did was to remap the volume down button for headphone.

 

[tarun0]

I think it's not a bug but feature. The phone maintains the status of volume level differently for the case when headphone is inserted and when the headphone is not inserted.

I don't have evidence for this, though but as much as I've observed, that's how it works.

 

[ac01]

The issue is due to the difference in architecture of 3.5mm headphone pin the inner architecture of the Moto phone is built according to it's headsets.
When you connect other headset eg. Boat it hits the inner plate which is responsible to lower down the volume as in some headsets there is option to decrease and increase the volume.
Power button will also not work by the time as the phone senses that lower volume rocker is being pressed simultaneously.

Solution : Screen off your phone plug in the headphones screen on and use it.