- Oct 24, 2021
This happened after two failed attempts to fix my Fold 3 at the Official Samsung Service Plaza in Cologne! They said, probably the glue "just didn't stick right" the first time around and pressed it again. But a day later the bulge/swelling returned!
I don't believe anymore that it had anything to do with the glue in the first place. To me, it seems like the technician didn't know what he does or was in a rush and failed to assemble it properly. Either something like the Mainboard or Charging Pad isn't seated right in place and it's pushing against the back, or the Battery is swelling.
Samsung is expecting me to visit them, the 3rd time now! But my trust in this SCP is completely gone!
My Fold 3 arrived defective. I didn't return it in order to not loose my Trade-in, Pre-Order bonuses amongst other factors. I trusted my Brand New, nearly 2000€ investment in the hands of these People and they manage to mess up twice.
Samsung refuses to exchange it. What should I do? Did someone else had a similar situation and can maybe offer some advice?