Battery Stuck at 100%

[nb99]

HI

New to the forum - all help/ideas appreciated.

I've been having a problem for a few weeks that the battery shows 100% all the time. Obviously that's great in theory except when it then suddenly shuts down at the end of the day without warning! So I need to fix this so I can return to using/charging my phone as normal. I'm on a Moto G 3rd Gen phone, using android 5.1.1. I've tried using external battery monitoring apps - all show 100%. I've tried clearing the Cache Partition, doing a battery calibration (using an app). I'm reluctant to do a full factory reset (unless that's the overwhelming advice) due to the admin of backing up music, photos, videos etc.

Last thing to point out is my phone keeps asking me to upgrade to Marshmallow, which I've resisted so far given I love my phone and how well it works (or did until now). Don't know if that's relevant or not.

Any help/ideas/more info needed please let me know.

Thanks all

NB

 

[nb99]

Not a single idea? Nothing at all? Hard to believe I'm the only one ever to have experienced this.

 

[SunilSuni]

HI

New to the forum - all help/ideas appreciated.

I've been having a problem for a few weeks that the battery shows 100% all the time. Obviously that's great in theory except when it then suddenly shuts down at the end of the day without warning! So I need to fix this so I can return to using/charging my phone as normal. I'm on a Moto G 3rd Gen phone, using android 5.1.1. I've tried using external battery monitoring apps - all show 100%. I've tried clearing the Cache Partition, doing a battery calibration (using an app). I'm reluctant to do a full factory reset (unless that's the overwhelming advice) due to the admin of backing up music, photos, videos etc.

Last thing to point out is my phone keeps asking me to upgrade to Marshmallow, which I've resisted so far given I love my phone and how well it works (or did until now). Don't know if that's relevant or not.

Any help/ideas/more info needed please let me know.

Thanks all

NB

Just update your phone to Marshmallow everything will be fine.. or if you want to try custom rom (Lineage os or Identity crisis nougat stock rom for Moto G3

 

[nb99]

Just update your phone to Marshmallow everything will be fine.. or if you want to try custom rom (Lineage os or Identity crisis nougat stock rom for Moto G3

OK so I updated to Marshmallow and no change in the battery status. Still showing 100% all the time. Thanks anyway.

Anyone got anything else I can try?

 

[SunilSuni]

OK so I updated to Marshmallow and no change in the battery status. Still showing 100% all the time. Thanks anyway.

Anyone got anything else I can try?

Let's try this. Download stock marshmallow ROM and flash it through fastboot ( clean flash )
Read all steps carefully before flashing
You will loose all your data, take backup before doing that.

Or try different custom ROM

 

[nb99]

Let's try this. Download stock marshmallow ROM and flash it through fastboot ( clean flash )
Read all steps carefully before flashing
You will loose all your data, take backup before doing that.

Or try different custom ROM

Why are you so convinced the problem is the ROM? I'm no expert but it seems unlikely given it worked great for 18 months and the battery problem didn't coincide with any upgrade/update.