Bent after two days

[macked]

Yup, two days with my brand new phone and the thin aluminum strips above both buttons are bent outwards. The phone itself doesn't appear bent but I'll double check when I get home.

I'm thinking it might have something to do with the case I'm using (official Google nexus case) which seems awfully tight and might pull on the case when I'm pressing the buttons.

This doesn't bode well for the quality of the aluminum used.

Update 11/6: I contacted Google customer support. They were very nice and I got the RMA for the phone and the case. The woman seemed to think it was a manufacturing defect for this phone and/or this case only.

I am going to hang back a bit and see how the whole thing shakes out. If this doesn't turn out to be a chronic issue, I will definitely re-purchase a Nexus 6p.

 

[maconsultant]

Wow that sucks, how did you discover this?


Sent from another iPhone..
6s+...

 

[Roxy]

Whoa that sucks... ;

 

[fingerprinted]

Lol

 

[galaxys]

Bummer! Adopted Google case?

 

[Batfink33]

Yikes, definitely quality issues going on with this phone. That's totally unacceptable for a flagship.

 

[aw1974]

Insurance claim or are you gonna try to RMA it?

 

[hello00]

worse than iphones..sad but true

 

[macked]

Yes it's the Google adopted case. I think I'm going to try the RMA route.

 

[ern88]

yup, I would for sure. Hope when I get my phone. The Speck Candyshell case works a lot better!!!

---------- Post added at 09:37 PM ---------- Previous post was at 09:15 PM ----------

Yup, two days with my brand new phone and the thin aluminum strips above both buttons are bent outwards. The phone itself doesn't appear bent but I'll double check when I get home.

I'm thinking it might have something to do with the case I'm using (official Google nexus case) which seems awfully tight and might pull on the case when I'm pressing the buttons.

This doesn't bode well for the quality of the aluminum used.

Did both sides do this?

 

[macked]

yup, I would for sure. Hope when I get my phone. The Speck Candyshell case works a lot better!!!

---------- Post added at 09:37 PM ---------- Previous post was at 09:15 PM ----------



Did both sides do this?

Just the thin strips above the power and volume buttons.

 

[Chilidog]

Ya I think I'm returning mine

 

[maconsultant]

Ya I think I'm returning mine

Out of curiosity why? Is yours bending also?


Sent from another iPhone..
6s+...

 

[Chilidog]

Out of curiosity why? Is yours bending also?

No but I'm not gonna find out if it does.. this is just getting ridiculous, I was gonna keep it until I saw this thread and also the one where the guys graphite paint was already coming off... I'm not gonna drop 700 bucks on a phone that wont even last a year

 

[jal3223]

Yup, two days with my brand new phone and the thin aluminum strips above both buttons are bent outwards. The phone itself doesn't appear bent but I'll double check when I get home.

I'm thinking it might have something to do with the case I'm using (official Google nexus case) which seems awfully tight and might pull on the case when I'm pressing the buttons.

This doesn't bode well for the quality of the aluminum used.

Are you sure that it didn't come that way?

 

[spinkick]

No but I'm not gonna find out if it does.. this is just getting ridiculous, I was gonna keep it until I saw this thread and also the one where the guys graphite paint was already coming off... I'm not gonna drop 700 bucks on a phone that wont even last a year

oh the drama lol

 

[EnIXmA]

Wow.. I am going to return my 6p tomorrow.. This is unacceptable

Sent from my XT1563 using Tapatalk

 

[Chilidog]

Wow.. I am going to return my 6p tomorrow.. This is unacceptable

Sent from my XT1563 using Tapatalk

I am going to wait and see if they fix it, then I will buy one.

 

[dadsterflip]

I've never seen any case bend any phones.. I've put on cases on this phone that have to pretty much push the crap just to make it fit.

Sent from my Nexus 6P using Tapatalk