Cool, I did not know that about Amazon. I thought they were 15 days.
Forgot to ask...
Sure, just ask for refund when you fill the online return form.
You got the geeksquad protection im guessing?
Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
It is their money.
They refunded it to a gift card. This is Best Buy company policy. They service every item they sell. If they don't carry that product they replace it. The exchange is the remedy for them not servicing the product.
Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
The key to that is as long as it is defective and not a serviceable SKU. Which the Prime is not serviceable, as in they can't send it off for repair.
Sad to say he was incorrect, it should have been covered under manufacturer's warranty. They should have prorated returned the ADH and let you rebuy it.
Wow you got lucky. I dropped my galaxy tab 10.1 the other day. The screen cracked so bad it was starting to come off the sides, and the tablet wouldn't even turn on. I brought it back to best buy to get a credit since they don't sell that anymore. Best buy told me I had to send it in to get it fixed, and I won't get it back for 2-4 weeks. When I bought the warranty, however, they told me if the screen cracked I could come in and get an instant replacement since it's not worth fixing a tablet if the screen is cracked. I am now without a tablet for a month, and I had my hopes up to get the infinity. Never again am I buying a warranty from best buy.
