I've seen multiple phones at two different Verizon stores in Roseville, CA and can say the issues with the screen are overblown. It's not much different than the screen on the original Pixel XL. I can't say about the possible burn in, but I can say that after I tested my original XL, it's there, but I would have NEVER noticed it until someone mentioned it and I downloaded the gray image to test. I don't know how long before it occurred (I've had my XL for a year), but again, under normal usage, I've NEVER noticed it. Not once and I wouldn't have noticed it now if I didn't actually LOOK for it.