Bill to carrier question

[ahfu25]

Im at a dead end and wanted to ask here on xda about this. My bill to carrier option just stopped showing up as an option. This is on bone stock unrooted. I contacted google and verizon and Im at a dead end with this. Funny thing is if I create a new email bill to carrier becomes an option but on my main email address, that has all my purchases attached to it, bill to carrier is not an option. Im on 4GLTE not wifi. Any ideas why this happened?

 

[Cowql8er]

Same issue

I'm curious to know if you've gotten this resolved. I'm having the exact same issue. I spent 28 minutes on the phone with Verizon today, but am beginning to think it's a Google problem since I can access the feature when I add another email.

 

[kimdoocheol]

i know they take away this option if you've been late on bills before...

 

[1stx2]

Mine disappeard last month (not late on my bill) and just popped back up a few days later. I figured it was a system glitch since it hasn't happened again.

Sent from my SCH-I605 using Tapatalk 2

 

[kimdoocheol]

i know my friend can't bill anything to their line whether on google play or on their website. he has been historically late on paying his phone bills and the vzw rep said that the option goes away after you've been late a certain amount of times.

i don't know if it is true, but he can't bill stuff to his acct, and i can.