This is my 2nd XZ2 Compact and I'm generally very satisfied with this device. However I've encountered an issue with the preinstalled Mail app. Last week it stopped syncing and I was unable to find out why, as it worked fine on my Z4 Tablet. It just kept saying that it couldn't connect to the server. After several attempts to enter the incoming mailserver name, password etc to make sure that this was not causing the problem, I decided to just remove the account and then re-enter the account details.
Now here's the problem as it keeps telling me that the account that I'm trying to enter is already there?? And if I do long-press on the icon it shows the account but when i select it, it shows the guide to enter a new account??
What to do? I've cleared cache but I'm not able to delete user data (greyed out).
I'd like to avoid resetting the phone, but if that's my last chance, then...
Now here's the problem as it keeps telling me that the account that I'm trying to enter is already there?? And if I do long-press on the icon it shows the account but when i select it, it shows the guide to enter a new account??
What to do? I've cleared cache but I'm not able to delete user data (greyed out).
I'd like to avoid resetting the phone, but if that's my last chance, then...
