Blue Screen after booting up, any tips? I have already tried flashing new stock rom!

dambros666

Member
Dec 6, 2015
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My xt1033 has been acting up and I can't boot it anymore. It literally finishes the boot on a full blue screen (nothing on the screen but the blue) and reboots. I have tried flashing a new rom following both "[GUIDE] Restore softbricked phone after Lollipop update" and "[ROM][4.4.4][STOCK][FLASHABLE ZIP] Stock Motorola KitKat ROM Collection" found on the stickies but they didn't fix my issue and now I am out of ideas... can someone please help me?

Thanks.
 

dambros666

Member
Dec 6, 2015
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Tried both recommendations and different stock roms (4.4.4, 5.0.2, 5.1 untouched and patched) and it simply won't boot... Decided to give CM a go, and it works on the first try. I guess I wil have to learn how to use CM...

Edit: And I was happy for only a few minutes... back to square 1 and bs resets/blue screens
 
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lost101

Inactive Recognized Contributor
May 30, 2008
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Tried both recommendations and different stock roms (4.4.4, 5.0.2, 5.1 untouched and patched) and it simply won't boot... Decided to give CM a go, and it works on the first try. I guess I wil have to learn how to use CM...

Edit: And I was happy for only a few minutes... back to square 1 and bs resets/blue screens
In TWRP, did you Format Data (Wipe > Format DATA > Yes) ?
 
Last edited:

dambros666

Member
Dec 6, 2015
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It sounds to me like a hardware fault. Maybe try flashing the factory firmware image for your model:

Firmware Images: http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795
Fastboot Tutorial: http://forum.xda-developers.com/showthread.php?t=2542219
I am starting to consider to be a hardware fault as well. I already tried the factory firmware, same result :/ Just one thing about wiping data: should I do it AFTER finishing the flash as well?
 
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lost101

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May 30, 2008
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I am starting to consider to be a hardware fault. I already tried the factory firmware, same result :/ Just one thing about wiping data: should I do it AFTER finishing the flash as well?
Provide a log - copy and paste command prompt screen - take screenshots. Fastboot cannot be trusted, flashing can completely fail without a single error message.
 

dambros666

Member
Dec 6, 2015
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Provide a log - copy and paste command prompt screen - take screenshots. Fastboot cannot be trusted, flashing can completely fail without a single error message.
This is the log for the Factory Firmware XT1033_FALCON_RETBR_DS_5.1_LPB23.13-56_cid12

Code:
d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash partition gpt.bin
target max-sparse-size: 256MB
sending 'partition' (32 KB)...
OKAY [  0.028s]
writing 'partition'...
(bootloader) This may take a few seconds, if a
(bootloader) different partition table is being
(bootloader) flashed since we need to backup
(bootloader) and restore a few partitions
(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
OKAY [  0.313s]
finished. total time: 0.342s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash motoboot motoboot.img
target max-sparse-size: 256MB
sending 'motoboot' (1953 KB)...
OKAY [  0.100s]
writing 'motoboot'...
(bootloader) flashing tz ...
(bootloader) flashing rpm ...
(bootloader) flashing sdi ...
(bootloader) flashing aboot ...
(bootloader) flashing sbl1 ...
OKAY [  1.114s]
finished. total time: 1.215s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash logo logo.bin
target max-sparse-size: 256MB
sending 'logo' (295 KB)...
OKAY [  0.060s]
writing 'logo'...
OKAY [  0.096s]
finished. total time: 0.157s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash boot boot.img
target max-sparse-size: 256MB
sending 'boot' (10240 KB)...
OKAY [  0.377s]
writing 'boot'...
OKAY [  0.917s]
finished. total time: 1.295s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash recovery recovery.img
target max-sparse-size: 256MB
sending 'recovery' (10240 KB)...
OKAY [  0.387s]
writing 'recovery'...
OKAY [  0.920s]
finished. total time: 1.309s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash system system.img_sparsechunk.0
target max-sparse-size: 256MB
sending 'system' (257535 KB)...
OKAY [  8.095s]
writing 'system'...
OKAY [ 16.439s]
finished. total time: 24.536s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash system system.img_sparsechunk.1
target max-sparse-size: 256MB
sending 'system' (256925 KB)...
OKAY [  8.079s]
writing 'system'...
OKAY [ 15.465s]
finished. total time: 23.545s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash system system.img_sparsechunk.2
target max-sparse-size: 256MB
sending 'system' (256980 KB)...
OKAY [  8.079s]
writing 'system'...
OKAY [ 15.421s]
finished. total time: 23.502s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash system system.img_sparsechunk.3
target max-sparse-size: 256MB
sending 'system' (175936 KB)...
OKAY [  5.549s]
writing 'system'...
OKAY [ 11.219s]
finished. total time: 16.770s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash modem NON-HLOS.bin
target max-sparse-size: 256MB
sending 'modem' (49376 KB)...
OKAY [  1.607s]
writing 'modem'...
OKAY [  2.228s]
finished. total time: 3.836s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe erase modemst1
erasing 'modemst1'...
OKAY [  0.035s]
finished. total time: 0.036s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe erase modemst2
erasing 'modemst2'...
OKAY [  0.065s]
finished. total time: 0.066s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe flash fsg fsg.mbn
target max-sparse-size: 256MB
sending 'fsg' (103 KB)...
OKAY [  0.093s]
writing 'fsg'...
OKAY [  5.315s]
finished. total time: 5.409s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe erase cache
erasing 'cache'...
OKAY [  0.096s]
finished. total time: 0.097s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe erase userdata
erasing 'userdata'...
OKAY [  1.721s]
finished. total time: 1.721s

d:\Users\Marinho\Desktop\New folder>mfastboot.exe reboot
rebooting...

finished. total time: 0.002s
 

lost101

Inactive Recognized Contributor
May 30, 2008
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Everything looks okay with the flashing process. I've never heard of the issues you describe before.
 

navaneethkom

Senior Member
Jun 12, 2014
183
51
0
Kerala
Facing the same problem.Getting restarted automatically and stucked at Blue scree.
It look like a hardware problem. Anyone tried to contact motorola service center?
 

manjs

Member
Aug 8, 2016
6
0
0
same problem with blue screen stucked sometimes

Hi all... i have the same problem. my phone moto g xt1032 is stucked at blue screen sometimes.... i tried different roms and recovery and still the issue

the last i tried it was check on logcat in adb, waiting... and when the phone is stucked on blue screen... the log cat say something about... corruption internal...

sorry i cant save the screenshot of the logcat

actually i have installed the last stock firmware 5.1 EU version with the stock recovery

sorry for my poor english
@lost101 can you help me please??