During the last few weeks, I am having an issue with bluetooth audio during calls. The issue is exactly the same as another user in https es (dot) verizonwireless (dot) com
/sdcommunity/t5/Android-General/Bluetooth-audio-drops-from-headset-during-call-while-headset-and/td-p/1150368), so much so, that I used the same subject.
During a call, where I can speak and listen with the bluetooth headset, suddenly the audio begins to be routed to the phone itself (without any warning). The dialer UI still shows, wrongly, that the audio is being routed to bluetooth (the icon on the dialer is green). The fastest way to restore it during the call is to press the bluetooth button on the phone dialer (green to white) and again (white to green). Not very hands-free...
I have made a few tests and this is what I came up to:
- When it happens, the volume keys on the headset doesn't work, but the end-call button (on the headset) does (the call ends if pressed), so the headset is still connected to the phone.
- repairing, disabling media and contacts access (just enabling call access) on the bluetooth headset made no difference to the issue. Also restarting the phone, btw.
- As far as I can tell, it only happens with normal calls, since that is not happening with WhatsApp, Telegram, Skype or Hangouts calls.
- It happens randomly. Sometimes in a hour call it never happens, sometimes it happens 2, 3 times.
I was wandering if this is a new issue with the March 1 patch in S7 or something with my config.
I have:
Android: 8.0.0
Baseband: G935FXXS8ETC2
Build: R16NW.G395FXXS8ETC3
Patch level: March 1, 2020
If anyone experiences the same, has an idea, or something before I connect the device to the PC in debug mode to try to sort it out.
Best regards,
/sdcommunity/t5/Android-General/Bluetooth-audio-drops-from-headset-during-call-while-headset-and/td-p/1150368), so much so, that I used the same subject.
During a call, where I can speak and listen with the bluetooth headset, suddenly the audio begins to be routed to the phone itself (without any warning). The dialer UI still shows, wrongly, that the audio is being routed to bluetooth (the icon on the dialer is green). The fastest way to restore it during the call is to press the bluetooth button on the phone dialer (green to white) and again (white to green). Not very hands-free...
I have made a few tests and this is what I came up to:
- When it happens, the volume keys on the headset doesn't work, but the end-call button (on the headset) does (the call ends if pressed), so the headset is still connected to the phone.
- repairing, disabling media and contacts access (just enabling call access) on the bluetooth headset made no difference to the issue. Also restarting the phone, btw.
- As far as I can tell, it only happens with normal calls, since that is not happening with WhatsApp, Telegram, Skype or Hangouts calls.
- It happens randomly. Sometimes in a hour call it never happens, sometimes it happens 2, 3 times.
I was wandering if this is a new issue with the March 1 patch in S7 or something with my config.
I have:
Android: 8.0.0
Baseband: G935FXXS8ETC2
Build: R16NW.G395FXXS8ETC3
Patch level: March 1, 2020
If anyone experiences the same, has an idea, or something before I connect the device to the PC in debug mode to try to sort it out.
Best regards,
