Bootloader unlock status: NO -- although I bought it commercially

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gerzii

Senior Member
Jan 9, 2011
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Hello,

i bought my Z4 Tablet at an normal store (saturn), that i can easily unlock bootloader and so on.

so i tried, but it never works :(
in the services menue stands:
Bootloader unlock status: NO

Sony want help me and says i have bad luck.

what can i now do, to unlock bootloader and root device?

can anyone help me pls? :)

cheers
 

jelbo

Senior Member
Jun 20, 2009
591
185
73
tinyurl.com
Hello,

i bought my Z4 Tablet at an normal store (saturn), that i can easily unlock bootloader and so on.

so i tried, but it never works :(
in the services menue stands:
Bootloader unlock status: NO

Sony want help me and says i have bad luck.

what can i now do, to unlock bootloader and root device?

can anyone help me pls? :)

cheers
Afaik there's no such thing as 'Bootloader unlock status'. What does 'Bootloader unlock allowed' say? Or does it say 'Bootloader Unlocked: Yes/No'?
 

gerzii

Senior Member
Jan 9, 2011
264
15
0
39
Graz
Afaik there's no such thing as 'Bootloader unlock status'. What does 'Bootloader unlock allowed' say? Or does it say 'Bootloader Unlocked: Yes/No'?
Service info > Configuration > Rooting Status:
Bootloader unlock allowed: No

:crying::crying::crying::crying::crying::crying::crying:
 

jelbo

Senior Member
Jun 20, 2009
591
185
73
tinyurl.com
Service info > Configuration > Rooting Status:
Bootloader unlock allowed: No

:crying::crying::crying::crying::crying::crying::crying:
I would try to return the device. You want to hop on the Sony Open Devices Program and specifically bought a non-carrier device, so.
 

scoobydu

Senior Member
May 16, 2005
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Do you not have any consumer rights in order that they take it back?

Unless it is longer that the normal return window.
 

jelbo

Senior Member
Jun 20, 2009
591
185
73
tinyurl.com
Unless it is longer that the normal return window.
Yes, and even then. I would make a firm point of having bought the device to make use of the Sony Open Devices offerings. They can't really blame you that it took you more time than the return window to conclude that the device's bootloader cannot be unlocked. This is unusual to say the least. If they ask why you didn't check it right after you had bought it you can tell them you had to become familiar with this kind of stuff first or that you thought you made some mistake in the unlocking steps, while thinking the bootloader would be unlockable, and that troubleshooting took a lot of time. I think this is even actually what happened as well.

I think you have a fairly good position to succeed.
 
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