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Question Bootloader unlocking

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dirtkart36

Member
Feb 16, 2016
9
1
I recently got a replacement phone through my metro PCs insurance it's the xt2131-1 Denver varient. My original phone before the replacement I was able to get my bootloader unlocked, but when I copy and pasted the unlock data code into Motorola's unlocking page it said my device was not eligible for unlocking , I even tried signing into Motorola's site with a different email and password so my other phone wouldn't be linked to my account, why would one phone be eligible and the replacement device not be
 

sd_shadow

Recognized Contributor
Sep 21, 2011
18,294
2
8,833
South Dakota
goo.gl
Motorola Droid X
Essential Phone
I didn't use a website, after a bit of time the option in developer options becomes available and I clicked it
That doesn't unlock the bootloader, it only allows the bootloader to be unlocked.
 

dirtkart36

Member
Feb 16, 2016
9
1
I recently got a replacement phone through my metro PCs insurance it's the xt2131-1 Denver varient. My original phone before the replacement I was able to get my bootloader unlocked, but when I copy and pasted the unlock data code into Motorola's unlocking page it said my device was not eligible for unlocking , I even tried signing into Motorola's site with a different email and password so my other phone wouldn't be linked to my account, why would one phone be eligible and the replacement device not be
here is the getvar data
PS C:\adb\platform-tools> adb reboot bootloader
PS C:\adb\platform-tools> fastboot devices
ZY22DFBZ2L fastboot
PS C:\adb\platform-tools> fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-uefi-32fe46e6f30-210924
(bootloader) product: denver
(bootloader) board: denver
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SAMSUNG KM5V8001DM-B622 FV=2702 WB=2048
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5-M8=01 07 01 12
(bootloader) cpu: SM_MANNAR 1.1
(bootloader) serialno: ZY22DFBZ2L
(bootloader) cid: 0x0032
(bootloader) channelid: 0x85
(bootloader) uid: 5C815DC7
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 788207616
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356611282975204
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 09-22-2021
(bootloader) sku: XT2131-1
(bootloader) carrier_sku: XT2131-1
(bootloader) battid: SB18D00294
(bootloader) battery-voltage: 4035
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: tmo
(bootloader) ro.build.fingerprint[0]: motorola/denver_global/denver:11/R
(bootloader) ro.build.fingerprint[1]: RE31.Q2-11-52-4/9f1c85:user/releas
(bootloader) ro.build.fingerprint[2]: e-keys
(bootloader) ro.build.version.qcom: LA.UM.9.16.r1-03500-MANNAR.0
(bootloader) version-baseband: M4350_HI405_19.533.01.88R DENVER_TMO_CUST
(bootloader) kernel.version[0]: Linux version 5.4.61-moto-g3c7018a34cf7
(bootloader) kernel.version[1]: ([email protected]) (Android (6443078
(bootloader) kernel.version[2]: based on r383902) clang version 11.0.1
(bootloader) kernel.version[3]: (https://android.googlesource.com/toolch
(bootloader) kernel.version[4]: ain/llvm-project b397f81060ce6d701042b78
(bootloader) kernel.version[5]: 2172ed13bee898b79), LLD 11.0.1 (/buildbo
(bootloader) kernel.version[6]: t/tmp/tmp6_m7QH b397f81060ce6d701042b782
(bootloader) kernel.version[7]: 172ed13bee898b79)) #1 SMP PREEMPT Fri Se
(bootloader) kernel.version[8]: p 24 12:20:09 CDT 2021
(bootloader) git:xbl: MBM-3.0-uefi-557c979c0-210924
(bootloader) git:xbl_config: MBM-3.0-uefi-557c979c0-210924
(bootloader) git:abl: MBM-3.0-uefi-32fe46e6f30-210924
(bootloader) git:rpm: MBM-3.0-uefi-1573f88f-210924
(bootloader) git:tz: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:hyp: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:devcfg: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:keymaster: MBM-3.0-uefi-97310169-210924
(bootloader) git:storsec: MBM-3.0-uefi-97310169-210924
(bootloader) git:uefisecapp: MBM-3.0-uefi-97310169-210924
(bootloader) git:prov: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:qupfw: MBM-3.0-uefi-ccf2d1e-210924
(bootloader) frp-state: protected (77)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 2
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C93368
(bootloader) primary-display: boe_nt36675_fhd_vid
(bootloader) secondary-display:
all: listed above
finished. total time: 0.711s
PS C:\adb\platform-tools>
 

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sd_shadow

Recognized Contributor
Sep 21, 2011
18,294
2
8,833
South Dakota
goo.gl
Motorola Droid X
Essential Phone
here is the getvar data
PS C:\adb\platform-tools> adb reboot bootloader
PS C:\adb\platform-tools> fastboot devices
ZY22DFBZ2L fastboot
PS C:\adb\platform-tools> fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-uefi-32fe46e6f30-210924
(bootloader) product: denver
(bootloader) board: denver
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SAMSUNG KM5V8001DM-B622 FV=2702 WB=2048
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5-M8=01 07 01 12
(bootloader) cpu: SM_MANNAR 1.1
(bootloader) serialno: ZY22DFBZ2L
(bootloader) cid: 0x0032
(bootloader) channelid: 0x85
(bootloader) uid: 5C815DC7
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 788207616
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356611282975204
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 09-22-2021
(bootloader) sku: XT2131-1
(bootloader) carrier_sku: XT2131-1
(bootloader) battid: SB18D00294
(bootloader) battery-voltage: 4035
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: tmo
(bootloader) ro.build.fingerprint[0]: motorola/denver_global/denver:11/R
(bootloader) ro.build.fingerprint[1]: RE31.Q2-11-52-4/9f1c85:user/releas
(bootloader) ro.build.fingerprint[2]: e-keys
(bootloader) ro.build.version.qcom: LA.UM.9.16.r1-03500-MANNAR.0
(bootloader) version-baseband: M4350_HI405_19.533.01.88R DENVER_TMO_CUST
(bootloader) kernel.version[0]: Linux version 5.4.61-moto-g3c7018a34cf7
(bootloader) kernel.version[1]: ([email protected]) (Android (6443078
(bootloader) kernel.version[2]: based on r383902) clang version 11.0.1
(bootloader) kernel.version[3]: (https://android.googlesource.com/toolch
(bootloader) kernel.version[4]: ain/llvm-project b397f81060ce6d701042b78
(bootloader) kernel.version[5]: 2172ed13bee898b79), LLD 11.0.1 (/buildbo
(bootloader) kernel.version[6]: t/tmp/tmp6_m7QH b397f81060ce6d701042b782
(bootloader) kernel.version[7]: 172ed13bee898b79)) #1 SMP PREEMPT Fri Se
(bootloader) kernel.version[8]: p 24 12:20:09 CDT 2021
(bootloader) git:xbl: MBM-3.0-uefi-557c979c0-210924
(bootloader) git:xbl_config: MBM-3.0-uefi-557c979c0-210924
(bootloader) git:abl: MBM-3.0-uefi-32fe46e6f30-210924
(bootloader) git:rpm: MBM-3.0-uefi-1573f88f-210924
(bootloader) git:tz: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:hyp: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:devcfg: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:keymaster: MBM-3.0-uefi-97310169-210924
(bootloader) git:storsec: MBM-3.0-uefi-97310169-210924
(bootloader) git:uefisecapp: MBM-3.0-uefi-97310169-210924
(bootloader) git:prov: MBM-3.0-uefi-ecdb0764-210924
(bootloader) git:qupfw: MBM-3.0-uefi-ccf2d1e-210924
(bootloader) frp-state: protected (77)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 2
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C93368
(bootloader) primary-display: boe_nt36675_fhd_vid
(bootloader) secondary-display:
all: listed above
finished. total time: 0.711s
PS C:\adb\platform-tools>
Your CID "0032" should be good.
Code:
(bootloader) cid: 0x0032
but the Software channel "ro.carrier" maybe the issue
Code:
(bootloader) ro.carrier: tmo
Generally, if it's not a Retail software channel (RetUS, RetEU, RetLA..), it's locked at carrier request.

edit: you should remove the imei # from your post, it's sensitive info.