Brand New One X - Dead?

[liamstears]

Got my One X in the post today, plugged it in, been on charge for atleast an hour and a half but it's still dead

No signs of life, no charge light, can't turn on, can't enter bootloader

Anyone experience this?

Also the phone is stone cold, if the battery was charging I would expect it to get warm...

 

[knobbyhtccruise]

Got my One X in the post today, plugged it in, been on charge for atleast an hour and a half but it's still dead

No signs of life, no charge light, can't turn on, can't enter bootloader

Anyone experience this?

Also the phone is stone cold, if the battery was charging I would expect it to get warm...

What cable / charger are you using ? can you try a different charger ? can you confirm the charger is ok on another device?

 

[liamstears]

What cable / charger are you using ? can you try a different charger ? can you confirm the charger is ok on another device?

Charger works fine on my Sensation

 

[knobbyhtccruise]

Charger works fine on my Sensation

Sorry mate ... sounds bad !

 

[XxVcVxX]

Its probably dead, replace it.

Sent from my HTC One X using xda app-developers app

 

[liamstears]

Its probably dead, replace it.

Sent from my HTC One X using xda app-developers app

Yeh looks that way so that means no new phone for a week as I have to wait for them to collect it then send me a new one, can't just take it to a store which is stupid

Checked the pogo pins with a volt meter and it's reading 5v no problem so power is getting to the phone it just seems dead. No battery life and it won't turn on

 

[XxVcVxX]

Yeh looks that way so that means no new phone for a week as I have to wait for them to collect it then send me a new one, can't just take it to a store which is stupid

Checked the pogo pins with a volt meter and it's reading 5v no problem so power is getting to the phone it just seems dead. No battery life and it won't turn on

Wait are you using a dock or micro USB cable to charge?

Sent from my HTC One X using xda app-developers app

 

[cypher2001]

Got my One X in the post today, plugged it in, been on charge for atleast an hour and a half but it's still dead

No signs of life, no charge light, can't turn on, can't enter bootloader

Anyone experience this?

Also the phone is stone cold, if the battery was charging I would expect it to get warm...

When I got a replacement HOX from carphone warehouse that was dead too, but I left it plugged in for a few hours and it came to life.

If the battery has no charge at all it may seem like a fault.

 

[liamstears]

Wait are you using a dock or micro USB cable to charge?

Sent from my HTC One X using xda app-developers app

Charger that came with it but checked dock pins to make sure voltage is present in the phone which it clearly is

 

[Electronic Punk]

Does sound dead sadly, should have some charge if it came new.

Does it get detected as anything by windows even if off?
Any repsonse if you hold down the power button and both volume buttons?

 

[noisy_lightning]

Mine did the same thing when it was fresh out the box. I just left it on sharge for a couple of hours and the charge light then lit and it powered up. The battery was just very flat on arrival.

 

[liamstears]

Did your battery warm up though? This ones cold to the touch

I think it's dead so already called for a replacement but gotta wait for it

In the meantime I will leave it to charge overnight but I'm not hopeful at all, be better if we could access the battery instead of HTC going all apple on us

 

[Zlotin]

As I got my hox, it was fully discharged too, and it took ca. 30 minutes to bring it back to life...

Sent from my HTC One X using xda app-developers app

 

[fridgie]

When I first got mine was at 15% battery, after 24hrs charging (original charger, laptop, Inc s charger...) nothing changed.

Ended up with a replacement but took optus Australia 3 weeks to replace it.

 

[marko987]

...

Try to change cable I have to do that because stock cable that came with phone is sh..t.One day just stop working.Now using NOKIA CA-101 and no problem at all fantastic build quality.With stock cable had that problem couple times

 

[Renarl]

Even if it does not light right up, the battery should get warmer when charging. Like advised, try a different cable, if that does not work either, then there probably is no simple solution that you can solve on your own.