Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A

[pranil]

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8


Hello,

Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .

The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following

1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .

Now going by the other messages I have to try following

1. Charge overnight and try again
2. Leave it without power for few days and try again.

Does anybody know some other trick.

I cannot easily return it to Sony as at the moment travelling in Africa

Anil

 

[flow1]

What kind of charger you use? Try to turn on with wallcharger in it!

Sent from my LT29i using xda app-developers app

 

[fastest83]

It could be that the power button is somewhat stuck, try and push in the face of the watch, that happened to me some days ago, watch turned off itself and I couldn't turn it back on.
So I remembered someone saying that they had the power button stuck and shortly after the watch became loose; mine seemed fine but (not sure if it was that) I pushed a little on the face as to fit it better and there you go, it powered on again.

It's a long shot, but hey, doesn't hurt to try...

Sent from my C6833 using Tapatalk 2

 

[BLK900]

I had the same exact issue

Just try to install the software with another computer with update service

Sent from Sony Tablet Z

 

[GeorgeCm]

I have the exact same problem.

I cannot reinstall the software because it fails every time.

Is there a way to hard reset or return to the previous firmware?

 

[pranil]

I have the exact same problem.

I cannot re install the software because it fails every time.

Is there a way to hard reset or return to the previous firmware?

Till now Not found a solution or alternatives ways

@ BLK900 ->> BTW I have tried on three different machines with Firewalls off /AV switched of to rule out any outside interference .

@ fastest83 ->> The power button is working fine as after pressing it it detects the watch in update service .

I think something is botched up in sony update service .

I found a thread on http://talk.sonymobile.com/t5/Wireless-accessories/bd-p/accessories/page/2 - where one user had excatly same problem after running update on SBH52 ( bluetooth headset launched at the same time). He allowed the battery to fully run down before running the update . I am going to try that

Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)

Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .


Anil

 

[fastest83]

Till now Not found a solution or alternatives ways

Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)

Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .


Anil

As for the battery, I'd expect at least 2 weeks while off, maybe even more...
I would try to run the update service several times (if it recognise the watch, that means the watch is somewhat on) to see if the battery runs out faster...

Sent from my C6833 using Tapatalk 2

 

[derkie]

does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.

 

[danymexi]

does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.

i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?

 

[derkie]

i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?

Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.

 

[danymexi]

Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.

when the sony battery is 100% my sw2 didn't reboot in pairing animation. and if i press the power button, it vibrates 3 time and i can't pairing the phone. it said i can't piar because the pin or the passwork are wrong. but i didn't put any password or pin.

Can someone help me?

 

[themissionimpossible]

Can someone help me?

Try the pairing with another smartphone, then when paired use the icon Settings on the SW2 to reset it, and then try the pairing again with your smartphone.

 

[severoprisan]

Dead

My smartwatch 2 stopped responding the 2nd day I bought it. It was showing the Sony logo and that was all. Tried updating with SUS, went ok and when restarted phone it shows logo and. 3 25 11 code. The phone is detected in SUS but update atempt fails. Tried charging, it appears that is charging but the percentage doesn't rise until restart. I think is dead.

 

[william1973]

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8


Hello,

Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .

The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following

1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .

Now going by the other messages I have to try following

1. Charge overnight and try again
2. Leave it without power for few days and try again.

Does anybody know some other trick.

I cannot easily return it to Sony as at the moment travelling in Africa

Anil



does anyone found the answer for this issue?
my phone is dead too after the update.
i cant turn it on at all and i did connect with the wallcharger all the night.

 

[severoprisan]

I sent my watch back to Sony. No answer yet. I will post the results when it will arrive.

Sent from my Nexus 5 using Tapatalk

 

[salaskian]

so severoprisan, how is your sw2? is it repaired? what did they say?

 

[severoprisan]

Not yet. It takes 1-3 weeks from January 10th. So I'll wait.

Sent from my GT-N5100 using Tapatalk

 

[og.man]

Same here

I had the same issue. Called Sony and went through some troubleshooting before they decided it needed to be returned. The support people do not seem to have any idea why this is happening.

Not a great experience with their support people. They promised an RMA and then "forgot" to issue it. It took three calls, but the watch has finally been sent to them. I'm awaiting the refurb now.

update: Got a call from Sony. During the conversation, they mentioned that they do not send out refurbs and that the replacement watch I will receive should be brand new.

update 02/29/14: Received the replacement watch today. Pretty fast turnaround. Now I just hope this one doesn't brick, too.

 

[bartmw]

I had same problem, got this watch on Christmas and after update sth gone wrong and only Flash FS message on screen. Tried everything and no luck. Finally contact Sony and send to SBE (in UK that company services most of mobile phones as manufacture service) and got replacement watch after only... 3 weeks


Sent from my C5303 using Tapatalk 2

 

[severoprisan]

Talked to service, they told me that they have 2 SW2's and there is no way to repair them if bricked. So i'm waiting for the replacement watch.

Sent from my Nexus 5 using Tapatalk