Bricked phone, can I get it replaced?

[Tehwall]

I was reflashing my phone, while in download mode, the power went off, and now my phone won't turn on or anything. I think my phone is bricked.

I bought the phone a week and a half ago. Will AT&T accept my phone for a replacement if I say it just stopped working? I have the $4.99/month Wireless Insurance, but won't they deny it when they find out I've been messing with it? What should I do?

Thanks!

 

[Kaik541]

Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode

Sent from my Samsung SGH-i897

 

[Tehwall]

Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode

Sent from my Samsung SGH-i897

It's bricked. Replaced battery, won't turn on no matter what I do to it.

There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.

What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?

 

[DJGonzo]

Wrong forum. But I would use my insurance instead and tell them it just quit on me...

 

[Mattwp103]

Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.

 

[alphadog00]

It's bricked. Replaced battery, won't turn on no matter what I do to it.

There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.

What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?

They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.

BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.

Good luck.

 

[jhnstn00]

Get it into download mode and flash it again with odin. Likely not bricked.

Sent from my SAMSUNG-SGH-I897 using XDA App

 

[votum]

They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.

BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.

Good luck.

If there is something sticky there it means he put something sticky there lol.

And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..

 

[Tehwall]

Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.

If there is something sticky there it means he put something sticky there lol.

And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..

I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.

 

[prestopasto]

I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.

The AT&T screen doesn't come up?

 

[shaolin95]

Guys we have been told a gazillion times about this...what does this have to do with Development?! Jesus....

 

[Zilch25]

Which firmware were you using at the time and which one were you flashing?

 

[daraj]

also make sure the battery is charged

 

[Tehwall]

The AT&T screen doesn't come up?

Nothing does, I tried every combo, SIM card in and out, replacing battery, USB plugged in and out, download mode, regular power button, recovery mode, what the guy suggested above; everything.

Not a single thing shows up on the screen.

 

[Zilch25]

You glanced over my question.

The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P

 

[Tehwall]

You glanced over my question.

The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P

I had the stock firmware, installed the JM5 firmware, reinstalled the JM5 firmware, while doing so, they power went off.

Just pressing Volume Down + Power got me into Download Mode everytime.

Edit: And yes, the battery was charged, it was at about 67% when I was flashing the firmware. How can I charge the battery for the heck of it when the phone is dead? Normally when you plug in the USB cable there's a charging animation on the screen. Nothing comes up at all, can a dead phone charge a battery, or does the software need to send the power to the battery?

 

[Zilch25]

Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:

Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB

Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.

 

[tbae2]

Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:

Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB

Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.

This man speaks the truth, listen to him.

 

[iamamp3pimp]

If your insurance covers damage then destroy the phone and call att and tell them its been destroyed.

if not then it is possible that the power outage could have caused your phone to zap.

 

[smokestack76]

Flashing or not if you spilled stuff into the usb port your screwed. Week and a half and you scratched the screen and did that? I have tried to scratch mine with no succes. I say ditch that phone and get a GO phone. And have a mod delete this pointless thread already!!!!