Bricked U11+. Need stock RUU.exe to Recover Device.

albert0pia · Jul 23, 2018 at 1:51 PM

Greetings to you all.
I have a U11+ with an unlocked bootloader, TWRP recovery and a custom ROM running the CleanSlate kernel. After facing a few odd issues that were starting to become an annoyance, I decided to return to stock. I had downloaded and run a RUU file that was intended for the U11 Life. I should have paid more attention to the file name. Big mistake. My phone is now stuck on the bootloader screen with the following message - "Security Error: This phone has been flashed with unauthorized software and is locked...."
I still have TWRP installed and functional. I just can't get the phone to boot past the bootloader. I don't want to have the phone shipped from Australia to Taiwan if I can avoid it. I have heard stories about HTC's less-than-decent customer service. I worry the phone might take a long time to come back to me or it might not come back at all. I should mention that relocking the bootloader does not do anything. The command comes back as successful but nothing changes on my device.
I reckon a RUU file (.exe) is my last hope of resurrecting this device. If anyone has access to one, I would be forever in your debt.

Thank you in anticipation.

sephstyler · Jul 24, 2018 at 2:22 AM

mate, thank me later

https://drive.google.com/drive/folders/1mm8kvfvWRHjIlWM7IdY8HHVzp7JOjv6Z

Ba Duc · Jul 24, 2018 at 3:55 AM

sephstyler said:
mate, thank me later

https://drive.google.com/drive/folders/1mm8kvfvWRHjIlWM7IdY8HHVzp7JOjv6Z

thanks you, if my software number is 1.24.400.3, and I change mid, cid . can I flash rom 1.24.709.7?

sephstyler · Jul 24, 2018 at 4:52 AM

Ba Duc said:
thanks you, if my software number is 1.24.400.3, and I change mid, cid . can I flash rom 1.24.709.7?

From what I know, yes.

Ba Duc · Jul 24, 2018 at 4:55 AM

sephstyler said:
From what I know, yes.

are you Ruu file?

sephstyler · Jul 24, 2018 at 5:08 AM

Ba Duc said:
are you Ruu file?

I'm sorry, I don't understand your question.

Ba Duc · Jul 24, 2018 at 5:27 AM

sephstyler said:
I'm sorry, I don't understand your question.

ah, I mean, Do you have firmware RUU?

sephstyler · Jul 24, 2018 at 6:00 AM

Ba Duc said:
ah, I mean, Do you have firmware RUU?

Its in the link above....?

Ba Duc · Jul 24, 2018 at 7:19 AM

sephstyler said:
Its in the link above....?

but I see firmware in the link compress .RAR but my RUU compress .ZIP

so how do use file RAR in the link?

JuIes · Jul 31, 2013 18 2 0

sephstyler said:
Its in the link above....?

Thanks for the link, but they are rar files, not zip. Can you explain how to change the extension to zip to flash it? tried extracting and zipping it again but I gave me a signature fail

sephstyler · Jul 24, 2018 at 11:00 AM

The link above is for the RUU images,

The model code is 2Q4DIMG

I believe these instructions will work: https://forum.xda-developers.com/showpost.php?p=72425224&postcount=5 but replace the model code with the above for U11+ (the code in the link is for U11)

---------- Post added at 08:00 PM ---------- Previous post was at 07:54 PM ----------

Here are some other links to help

https://forum.xda-developers.com/htc-u11/how-to/htc-u11-stock-rom-ruu-t3741849
https://androidfilehost.com/?w=search&s=2Q4DIMG&type=files

JuIes · Jul 31, 2013 18 2 0

sephstyler said:
The link above is for the RUU images,

The model code is 2Q4DIMG

I believe these instructions will work: https://forum.xda-developers.com/showpost.php?p=72425224&postcount=5 but replace the model code with the above for U11+ (the code in the link is for U11)

---------- Post added at 08:00 PM ---------- Previous post was at 07:54 PM ----------

Here are some other links to help

https://forum.xda-developers.com/htc-u11/how-to/htc-u11-stock-rom-ruu-t3741849
https://androidfilehost.com/?w=search&s=2Q4DIMG&type=files

Thanks again, but I'm familiar with the process, The problem is the images you provided are compressed in .rar format and they need to be .zip to be flashed. Renaming to 2Q4DIMG does not change the fact that it is a RAR file and not a ZIP.

sephstyler · Jul 25, 2018 at 12:55 AM

JuIes said:
Thanks again, but I'm familiar with the process, The problem is the images you provided are compressed in .rar format and they need to be .zip to be flashed. Renaming to 2Q4DIMG does not change the fact that it is a RAR file and not a ZIP.

Hey Jules,

Not that i'm 100% sure, but since its an image, if its extracted out of the RAR container, couldn't it be then put into a zip container? There were some links to .zips but they seem like they're no longer up.

Let me contact the OP of the link and see what I can find out.

albert0pia · Jul 25, 2018 at 2:44 AM

sephstyler said:
mate, thank me later

https://drive.google.com/drive/folders/1mm8kvfvWRHjIlWM7IdY8HHVzp7JOjv6Z

Thank you very much for taking the time to share these links. I do however run into an issue when I try to flash the system.img file via fastboot. It throws an error - "invalid sparse file format at header magi"
The only other outcome of flashing system.img is that while flashing successfully, fastboot reports the image as being only 16MB large.

Any chance you've seen a RUU executable for this device floating somewhere? I have combed the interwebs for days and found for all HTC devices but this one.

sephstyler · Jul 26, 2018 at 1:33 AM

Hi guys, So I PM'ed the OP for the link. this was his response:

Hi sephstyler.

These images files are in flash in download mode.

boot into download mode

fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash -S 1G system system.img

SDK Platform Tools

Thanks to user nenebear!

Ba Duc · Jul 26, 2018 at 6:49 AM

sephstyler said:
Hi guys, So I PM'ed the OP for the link. this was his response:

Hi sephstyler.

These images files are in flash in download mode.

boot into download mode

fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash -S 1G system system.img

SDK Platform Tools

Thanks to user nenebear!

Hi I try flash firmware but is fail. Please tell me the solution

Code:

D:\HDH\Mobile\HTCU11>fastboot flash boot boot.img
Sending 'boot' (37053 KB)                          OKAY [  2.126s]
Writing 'boot'                                     (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  5.146s]
Finished. Total time: 7.278s

D:\HDH\Mobile\HTCU11>fastboot flash recovery recovery.img
Sending 'recovery' (39361 KB)                      OKAY [  2.112s]
Writing 'recovery'                                 (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  4.310s]
Finished. Total time: 6.427s

D:\HDH\Mobile\HTCU11>fastboot flash -S 1G system system.img
Invalid sparse file format at header magic
Sending sparse 'system' 1/1 (3287993 KB)           FAILED (remote: data too large, 3366905304 > 1307713536)
Finished. Total time: 56.296s

D:\HDH\Mobile\HTCU11>

Rashad83 · Jul 26, 2018 at 7:50 AM

Ba Duc said:

Hi I try flash firmware but is fail. Please tell me the solution

Code:

D:\HDH\Mobile\HTCU11>fastboot flash boot boot.img
Sending 'boot' (37053 KB)                          OKAY [  2.126s]
Writing 'boot'                                     (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  5.146s]
Finished. Total time: 7.278s

D:\HDH\Mobile\HTCU11>fastboot flash recovery recovery.img
Sending 'recovery' (39361 KB)                      OKAY [  2.112s]
Writing 'recovery'                                 (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  4.310s]
Finished. Total time: 6.427s

D:\HDH\Mobile\HTCU11>fastboot flash -S 1G system system.img
Invalid sparse file format at header magic
Sending sparse 'system' 1/1 (3287993 KB)           FAILED (remote: data too large, 3366905304 > 1307713536)
Finished. Total time: 56.296s

D:\HDH\Mobile\HTCU11>

Try the zip firmware link i gave you not the .rar file links and then flash it from SDcard. Rename the zip to
"2Q4DIMG.zip"

nenebear · Jul 26, 2018 at 9:23 AM

Ba Duc said:

Hi I try flash firmware but is fail. Please tell me the solution

Code:

D:\HDH\Mobile\HTCU11>fastboot flash boot boot.img
Sending 'boot' (37053 KB)                          OKAY [  2.126s]
Writing 'boot'                                     (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  5.146s]
Finished. Total time: 7.278s

D:\HDH\Mobile\HTCU11>fastboot flash recovery recovery.img
Sending 'recovery' (39361 KB)                      OKAY [  2.112s]
Writing 'recovery'                                 (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [  4.310s]
Finished. Total time: 6.427s

D:\HDH\Mobile\HTCU11>fastboot flash -S 1G system system.img
Invalid sparse file format at header magic
Sending sparse 'system' 1/1 (3287993 KB)           FAILED (remote: data too large, 3366905304 > 1307713536)
Finished. Total time: 56.296s

D:\HDH\Mobile\HTCU11>

Sorry for my mistake

SDK Platform Tools 28.0.0 modified the definition of -S <size>[K|M|G]
28.0.0
Break into sparse files no larger than SIZE
27.0.1
Automatically sparse files greater than 'size'. 0 to disable

command please change

Code:

fastboot flash system system.img

Code:

E:\adb_1.0.40>fastboot flash system E:\HTC_U11+\1.24.709.8\ota\system.img
Invalid sparse file format at header magic
Sending sparse 'system' 1/4 (1040818 KB)           OKAY [ 36.123s]
Writing sparse 'system' 1/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 87.658s]
Sending sparse 'system' 2/4 (1042332 KB)           OKAY [ 36.319s]
Writing sparse 'system' 2/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 88.196s]
Sending sparse 'system' 3/4 (1037310 KB)           OKAY [ 36.216s]
Writing sparse 'system' 3/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 87.835s]
Sending sparse 'system' 4/4 (167660 KB)            OKAY [  6.752s]
Writing sparse 'system' 4/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 15.073s]
Finished. Total time: 408.588s

Ba Duc · Jul 26, 2018 at 11:03 AM

Rashad83 said:
Try the zip firmware link i gave you not the .rar file links and then flash it from SDcard. Rename the zip to
"2Q4DIMG.zip"

hi. I don't find zip firmware version 1.24.709.7

---------- Post added at 10:03 AM ---------- Previous post was at 10:02 AM ----------

nenebear said:

Sorry for my mistake

SDK Platform Tools 28.0.0 modified the definition of -S <size>[K|M|G]
28.0.0
Break into sparse files no larger than SIZE
27.0.1
Automatically sparse files greater than 'size'. 0 to disable

command please change

Code:

fastboot flash system system.img

Code:

E:\adb_1.0.40>fastboot flash system E:\HTC_U11+\1.24.709.8\ota\system.img
Invalid sparse file format at header magic
Sending sparse 'system' 1/4 (1040818 KB)           OKAY [ 36.123s]
Writing sparse 'system' 1/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 87.658s]
Sending sparse 'system' 2/4 (1042332 KB)           OKAY [ 36.319s]
Writing sparse 'system' 2/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 88.196s]
Sending sparse 'system' 3/4 (1037310 KB)           OKAY [ 36.216s]
Writing sparse 'system' 3/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 87.835s]
Sending sparse 'system' 4/4 (167660 KB)            OKAY [  6.752s]
Writing sparse 'system' 4/4                        (bootloader) HOSD CL#1010171
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) Update partition OK
(bootloader) [email protected]
OKAY [ 15.073s]
Finished. Total time: 408.588s

thank you. I will try again

Rashad83 · Jul 26, 2018

Ba Duc said:
hi. I don't find zip firmware version 1.24.709.7

This one: http://fotadl.htc.com/OTA_OCEAN_M_D...1.24.709.7_release_526407lv4hot7i2rk05fnv.zip

But i think it's a minor OTA update just 141 MB, useless unless you have installed the previous rom version to it.

Anyway running the command "fastboot flash system system.img" should work too. Good luck!

Bricked U11+. Need stock RUU.exe to Recover Device.

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