Question Buds Live are the only earbuds that won't work with the S22 Ultra

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greycobalt

Senior Member
Mar 28, 2011
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1
Camarillo, CA
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I'm hoping someone has some answers for me because I'm absolutely baffled.

I used the Buds Live on my Note 20 Ultra and they worked fine. When I got my Watch4, they came with the Buds2, so I gave the Lives to my dad. The Buds2 work fine but they end up hurting my ears and not fitting properly. I've put off finding a better pair all year, and now I've run into this.

I tried pairing a new pair of Buds Live from Amazon with my S22 Ultra. The right bud refused to work at all, and all the 'tricks' I found on Reddit and Google about trying to charge it or fiddle it to make it work did nothing. I exchanged them for another pair. This pair connects, but then goes bonkers. It will cut out constantly, get a desync between the buds (where I hear the same thing slightly off from both buds), and one bud will randomly disconnect for anywhere from 5 seconds to a minute. I figured I got another bum pair, but based on a friend's advice, I tried them on my dad's phone (Pixel 6a), and they work completely fine. I tried my mom's Pixel Buds on my S22, they also work fine.

That's when I realized my Buds2 also worked fine since I've had the phone, so it couldn't be the Gear app or some bluetooth hardware issue. I've tried every single fix and recommendation short of resetting the network settings since I have about a couple hundred WiFi passwords I can't bother to lose.

Does anyone have any idea what could be causing this? I'm totally out of ideas and pretty bummed since the Live are the only buds that aren't uncomfortable for my weirdly shaped ears.
 

raul6

Senior Member
Jan 26, 2009
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I also got buds live with N20u but mine are working fine with S22U. I would agree with earlier suggestion to contact the support and let them deal with it... until you get a pair that works
 
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greycobalt

Senior Member
Mar 28, 2011
112
1
Camarillo, CA
www.facebook.com
I also got buds live with N20u but mine are working fine with S22U. I would agree with earlier suggestion to contact the support and let them deal with it... until you get a pair that works

That's so weird, I cannot imagine why these buds in particular wouldn't work. I'll contact support, but I'm not sure what they'll be able to do. Other Samsung and non-Samsung earbuds work perfectly fine, so just this one model not working is confounding me.

My buds live work fine with it.

Good to know, so it's not something wrong with the actual phone model.
 

greycobalt

Senior Member
Mar 28, 2011
112
1
Camarillo, CA
www.facebook.com
So I was just creating a return on Amazon to order another pair, and I noticed I ordered the "international version" instead of the "US version". I can't see how that would make a difference, but could that be the problem?
 

raul6

Senior Member
Jan 26, 2009
1,260
390
121
So I was just creating a return on Amazon to order another pair, and I noticed I ordered the "international version" instead of the "US version". I can't see how that would make a difference, but could that be the problem?
Well, I would also think it shouldn't make a difference, but just in case and to please gods, order US version this time. And, let us know if how they work once they arrive
 

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    try to chat with Samsung support, send them serial# and get refund if broken devices
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    I also got buds live with N20u but mine are working fine with S22U. I would agree with earlier suggestion to contact the support and let them deal with it... until you get a pair that works
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    My buds live work fine with it.