Question Call ended / cancelled

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ajschill77

Member
Jul 6, 2020
38
2
I just updated to 6.0.0.122 and now everytime I try to make a call it hangs up right away and says call ended. In the call log it says cancelled. I'm using at&t and it was working fine before the update. Any ideas? Thanks!
 

ajschill77

Member
Jul 6, 2020
38
2
Try resetting your network settings and see if it helps. Also, which region/local are you from, as the device isn't available outside of China?
I have reset the network and even did factory restored the device. I am in the USA and it did work fine before this update I just installed... Thank you for the response... Really hope to find a solution.
 

Tamil15

Senior Member
Jul 31, 2014
576
280
30
Chennai
I have reset the network and even did factory restored the device. I am in the USA and it did work fine before this update I just installed... Thank you for the response... Really hope to find a solution.
If you have a different network sim, try it with Magic V or put the AT&T sim in another phone to see if the problem is with the device software or the network.
 

ajschill77

Member
Jul 6, 2020
38
2
If you have a different network sim, try it with Magic V or put the AT&T sim in another phone to see if the problem is with the device software or the network.
Thanks for the reply. I put the at&t sim in my s22 ultra and it works fine... So I'm guessing not the sim. I have another at&t line that I have out the sim card in both phones and it's the same. Works well on s22 ultra but no calls on the honor. It's weird, internet and texts works, just no phone calls.
 

rocky272727

Senior Member
Oct 8, 2011
222
52
Toronto
Thanks for the reply. I put the at&t sim in my s22 ultra and it works fine... So I'm guessing not the sim. I have another at&t line that I have out the sim card in both phones and it's the same. Works well on s22 ultra but no calls on the honor. It's weird, internet and texts works, just no phone calls.
Hi,
Aren't you able to downgrade to the older version?
 

frcraig

Senior Member
Jan 3, 2017
428
177
Halifax
If your carrier hasn't provisioned VoLTE via the SIM for your phone, then you will be able to connect to the fastest available data network (ie 4G or 5G) for streaming, downloading, etc., but voice calls will drop to 3G. VoLTE enables calls to be made over 4G or 5G. The problem is that US carriers are actively shutting down all 3G networks, so you will have data, but not voice unless VoLTE is enabled.