Call Recording Options/ Alternatives for N986U and N986U1 Devices

Search This thread

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
I have had my U.S T-mobile unlocked N986U device for a while now and quite enjoy using it. Apart from wishing it had a bit better battery life (Who doesn't?) and missing bluetooth codecs (aptX) it's as close to perfect as any handset I've ever owned. This brings me to the one feature that I truly need and miss quite a bit- Call recording. This is one where I honestly can't really place the blame on Samsung's feet since google removed the API starting in Pie affecting all android users out there.

I thought I'd start this thread for users to share their workarounds and ways that they've implemented to include this feature in their U/ U1 devices. What have you tried and what has worked and not worked.. Which third party apps have disappointed you and which ones only record one side of the conversation etc..

The good and the bad as they say.. Hopefully there's an option out there even if it's not perfect..
 

sclarktay4

Senior Member
Jan 9, 2011
619
161
Here
ACR from galaxy play store. It work pretty good for over the headset calls. It is hit or miss over Bluetooth. You will have to play with the settings to get it perfect as I still am doing but it does work.
 

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
ACR from galaxy play store. It work pretty good for over the headset calls. It is hit or miss over Bluetooth. You will have to play with the settings to get it perfect as I still am doing but it does work.

Is it this same one on the google play store? Do you use it on your U1 device and does it record both sides of the conversation well when using the headset outside of bluetooth?
 

sclarktay4

Senior Member
Jan 9, 2011
619
161
Here
Is it this same one on the google play store? Do you use it on your U1 device and does it record both sides of the conversation well when using the headset outside of bluetooth?
Yes and yes. I used on U and U1 device. Records fine as long as you are using headset and not Bluetooth.
 

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
Yes and yes. I used on U and U1 device. Records fine as long as you are using headset and not Bluetooth.
No dice. I tried recording 5 different regular calls on the t-mobile network and it did not pick up a peep... just absolute silence. I made sure my wifi and bluetooth were turned off as well. I'm on the latest t-mobile march update that just enabled e-sim.. Could that have broken it?
 

sclarktay4

Senior Member
Jan 9, 2011
619
161
Here
No dice. I tried recording 5 different regular calls on the t-mobile network and it did not pick up a peep... just absolute silence. I made sure my wifi and bluetooth were turned off as well. I'm on the latest t-mobile march update that just enabled e-sim.. Could that have broken it?
I dont know why its not working for you. Did you enable it in Accessibility->Installed Service? I just checked and all my calls are recorded with the exception of the bluetooth calls which I can hear myself but the other party is very low if even heard.
 

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
I dont know why its not working for you. Did you enable it in Accessibility->Installed Service? I just checked and all my calls are recorded with the exception of the bluetooth calls which I can hear myself but the other party is very low if even heard.
I have version 33.5. I cleared cache and when that didn't work I uninstalled and reinstalled it. Still silence. Now I don't see it under my accessibility settings nor any way I can add it on there.

The wierdest thing is the first time you install it, there is a notice that says it might not work properly on my phone and that I should install "ACRPhone our new free call recorder etc..." Choosing that takes you to a completely different app and I'm not willing to go there from what I've seen so far..
 

sclarktay4

Senior Member
Jan 9, 2011
619
161
Here
I have version 33.5. I cleared cache and when that didn't work I uninstalled and reinstalled it. Still silence. Now I don't see it under my accessibility settings nor any way I can add it on there.

The wierdest thing is the first time you install it, there is a notice that says it might not work properly on my phone and that I should install "ACRPhone our new free call recorder etc..." Choosing that takes you to a completely different app and I'm not willing to go there from what I've seen so far..
I had same issue. Uninstall and install from galaxy store
 
  • Like
Reactions: dj24

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
I had same issue. Uninstall and install from galaxy store

That was it. I uninstalled the 33.5 newer version from the google play store and installed the prior version 33.3 which shows as the current one from the galaxy store. Immediately this version allowed me to add it to my accessibility settings and It was all good from there.

Moral of this story- DO NOT update to the latest version as long as everything works :)

Time to dive in and start getting familiar with this app..
 
Last edited:

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
Is modification of "cscfeatures.xml" file still an option to enable native call recorder?

Not that I know of and I've been on the N20 Ultra forum from the beginning...

I hope others will chime in with alternatives... although at a first glance everything looks really good with the older version of ACR, I'm not sure how long it'll continue to work.
 

dj24

Senior Member
Jun 23, 2018
81
10
Samsung Galaxy Note 20 Ultra
Call Recorder, by Skavalex works, as long as you're not making calls over Wifi Calling.
Great.. Do you have it working on a U or a U1 device? Apart from not working over wifi, how is the overall call quality? Does it pick up voice/ sound from the other party equally well? Does it also work over bluetooth/ wired headsets and VOIP services like Viber and Whatsapp? Lastly, can you share a link and the app version you're on?
 

Top Liked Posts

  • There are no posts matching your filters.
  • 1
    I have version 33.5. I cleared cache and when that didn't work I uninstalled and reinstalled it. Still silence. Now I don't see it under my accessibility settings nor any way I can add it on there.

    The wierdest thing is the first time you install it, there is a notice that says it might not work properly on my phone and that I should install "ACRPhone our new free call recorder etc..." Choosing that takes you to a completely different app and I'm not willing to go there from what I've seen so far..
    I had same issue. Uninstall and install from galaxy store