Caller ID & Spam menu missing on Boost G6 Play

[enri1357]

Caller ID & Spam menu is missing on my Boost G6 Play.

Is it just me, or all G6 play, or just the Boost Mobile G6 Play?
I am not able to find that menu even updated the Phone app to the latest version in PlayStore

 

[ninjakira]

Caller ID & Spam menu is missing on my Boost G6 Play.

Is it just me, or all G6 play, or just the Boost Mobile G6 Play?
I am not able to find that menu even updated the Phone app to the latest version in PlayStore

Caller ID is showing for me and I have the same boost Mobile variant as you.

 

[enri1357]

really? can you confirm you can use this feature show in the link?
https://support.google.com/phoneapp/answer/3459196?hl=en
"Open your device's Phone app phone.
Tap More More and then Settings and then Caller ID & spam."

 

[ninjakira]

really? can you confirm you can use this feature show in the link?
https://support.google.com/phoneapp/answer/3459196?hl=en
"Open your device's Phone app phone.
Tap More More and then Settings and then Caller ID & spam."

Those are handled through the caller ID app not the phone app

 

[enri1357]

you mean the Sprint Caller ID app?

 

[ninjakira]

Yes. It's handled through the stock caller ID app

 

[ninjakira]

It's an automatic process

 

[enri1357]

I see

I just want to use the one provided by Google

 

[ninjakira]

I see

I just want to use the one provided by Google

Im not 100% sure on this but I feel like the option is prolly available on a custom rom, or unlocked phone because most of em are usually stock Android with no bloatware from carriers which allows that option to be available, but since we are technically on Sprint we have there carrier process and all that so it's not available because Sprint offers there own. If that makes sense lol

 

[enri1357]

I feel the same too.

At least now I know the Boost G6 Play does not have that option. Thank you

I might want to try install other phone app to do the task. I am using the modded phone app on Verizon E4 but I think that might not work on G6 Play as it already has one.