calls not working (messages are fine)

[konopla4]

hello XDA people.
so, first lets go with the specs of my phone
P8lite ALE-L21
android 6.0
emui 4.0.3
C432B608

now, for the real question.
whenever I try to call someone, my call automatically cancels (drops)
but, here's the funny part, the sms are working fine, and other people can call me too.

here's what I've tried:
cleared cache+dalvik using TWRP = no result
re-flashing the image of boot, cust, and system using fastboot = no result
the ONLY thing that helps (for a breaf period of time) is making a factory reset
but then again, after I reset it, the same problem shows up in about 2 days, idk what should I try.
maybe someone else had/has this problem and you know how to fix it?
thanks in advance!

 

[HoldMySoul69]

hello XDA people.
so, first lets go with the specs of my phone
P8lite ALE-L21
android 6.0
emui 4.0.3
C432B608

now, for the real question.
whenever I try to call someone, my call automatically cancels (drops)
but, here's the funny part, the sms are working fine, and other people can call me too.

here's what I've tried:
cleared cache+dalvik using TWRP = no result
re-flashing the image of boot, cust, and system using fastboot = no result
the ONLY thing that helps (for a breaf period of time) is making a factory reset
but then again, after I reset it, the same problem shows up in about 2 days, idk what should I try.
maybe someone else had/has this problem and you know how to fix it?
thanks in advance!

Boot in safe mode and see if in that mode you can call

 

[konopla4]

Boot in safe mode and see if in that mode you can call

it's the same in safemode.
any other ideas? what this could be?
by the way, I CAN call emergency numbers, like 911 e.t.c

 

[HoldMySoul69]

it's the same in safemode.
any other ideas? what this could be?
by the way, I CAN call emergency numbers, like 911 e.t.c

Buy new sim card, dear friend?

 

[konopla4]

Buy new sim card, dear friend

The funny part is that the sim is new

 

[Vika__]

Are you using xposed?

---------- Post added at 20:58 ---------- Previous post was at 20:54 ----------

I know this may be stupid idea, could you check you have given all needed permissions for caller etc. If i remember right, there is permission "Make calls" or something like that

 

[konopla4]

Are you using xposed?

---------- Post added at 20:58 ---------- Previous post was at 20:54 ----------

I know this may be stupid idea, could you check you have given all needed permissions for caller etc. If i remember right, there is permission "Make calls" or something like that

no, I'm not using xposed, and permissions were all set correctly!

 

[konopla4]

okay so...
I tried dialing *#*#2846579#*#*..guess what...
vendor: vendor country file not exist
country: vendor country file not exist
okay, does anybody know how to fix this?

Quick update of what I just did!
I downloaded the APP file of my current build. and re-updated the phone using the stock recovery.
the vendor files seem to be in place, but I still cant make calls :/
I'll try making a factory reset later on.

 

[D1stRU3T0R]

@persona78 i hope you can help this guy

 

[persona78]

okay so...
I tried dialing *#*#2846579#*#*..guess what...
vendor: vendor country file not exist
country: vendor country file not exist
okay, does anybody know how to fix this?.

Hi! doens´t have it to when i type that code... so that is not the problem.


Do this:
Enable debug mode and plug usb to PC
Type this ->

adb shell getprop > c:\phone.prop

In PC on c:\ you will get a file

phone.prop

, use notepad++ and open that file.

Seek for this lines:

ro.hw.country
ro.hw.custPath
ro.hw.vendor

What say in this lines????

.

 

[kilroystyx]

The funny part is that the sim is new

Check call barring settings.

 

[konopla4]

Hi! doens´t have it to when i type that code... so that is not the problem.


Do this:
Enable debug mode and plug usb to PC
Type this ->

adb shell getprop > c:\phone.prop

In PC on c:\ you will get a file

phone.prop

, use notepad++ and open that file.

Seek for this lines:

ro.hw.country
ro.hw.custPath
ro.hw.vendor

What say in this lines????

.

ro.hw country [EU]
ro.hw.custPath [/cust/hw/eu]
ro.hw.vendor [hw]
but, I found this line

[ro.baseband]: [unknown]

is it something I should be worried about?

 

[konopla4]

Check call barring settings.

everything is turned off, it is as it should be.

 

[persona78]

ro.hw country [EU]
ro.hw.custPath [/cust/hw/eu]
ro.hw.vendor [hw]
but, I found this line

[ro.baseband]: [unknown]

is it something I should be worried about?

Check your cust, see if you have a folder hw and inside a folder eu.

.

 

[konopla4]

so, end to end I did to a factory reset.
THE CALLS ARE WORKING!
but I wonder...for how long?

so, the conclusion is - the only way to fix this (for now) is to do a factory reset (good thing I did a backup )

 

[persona78]

so, end to end I did to a factory reset.
THE CALLS ARE WORKING!
but I wonder...for how long?

so, the conclusion is - the only way to fix this (for now) is to do a factory reset (good thing I did a backup )

That was the next step i gonna tell if everything was fine in cust folder.

You use the default Huawei recovery to do the reset? Is better.

.

 

[konopla4]

That was the next step i gonna tell if everything was fine in cust folder.

You use the default Huawei recovery to do the reset? Is better.

.

before I did the factory reset, I had to flash the stock recovery. then I did the reset. then the next thing I did was install the TWRP

 

[Meshack1]

I'm having a problem with my Hawaii whenever I make call i can hear the other person but the person I'm calling doesn't hear me please help...