Question Camera app crashes for the rear camera

[yousunnn]

Hey guys. About a week ago camera app started crashing when trying to switch to the rear camera.
I tried everything I (and Google support) could imagine - reinstalling the app, force-stopping it, clearing the cash, even factory reset of my phone - the problem is still there.
I have a non-rooted phone with all the latest updates both for the app and the system. Any suggestions?

 

[jaseman]

Sounds like some type of hardware issue as if the "electronic signal" from the app itself is unable to either reach or make a stable connection to the hardware. Have you tried any 3rd party camera apps? If a 3rd party app, camera or otherwise, is able to swap between the front and rear camera's without any problem then it could be software. But if not, then it it's probably hardware. YMMV

 

[yousunnn]

Sounds like some type of hardware issue as if the "electronic signal" from the app itself is unable to either reach or make a stable connection to the hardware. Have you tried any 3rd party camera apps? If a 3rd party app, camera or otherwise, is able to swap between the front and rear camera's without any problem then it could be software. But if not, then it it's probably hardware. YMMV

3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...

is it possible to check if it's hw or sw issue via bug report?

 

[jaseman]

3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...

is it possible to check if it's hw or sw issue via bug report?

Not sure about how to proceed with any bug report....but a bug is usually software, not hardware. If this is hardware and I believe that it is then some type of warranty, or out of pocket repair will be needed. Maybe someone else will chime in with a better solution.

 

[Vatsal2op Productions]

3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...

is it possible to check if it's hw or sw issue via bug report?

There are High possibilities that It might be a Hardware Issue, But you Can check it By Going To this Link and Do steps Shown on The Site! I Hope This helps, You can Ask me Anytime If the Issue persists, Thanks!

 

[xunholyx]

Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.

 

[yousunnn]

Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.

here is a bug report - https://drive.google.com/file/d/1FeSTbCmyWtsg3EnblJpbM-NfJBrgfXDv/view?usp=sharing

also yesterday I talked again in chat with Google Pixel Hardware support team - they said that they have an open case of software issue about latest camera app version crashing on Android 13 and hopefully it will be solved in February release, but no specific details regarding my specific case

 

[yousunnn]

Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.

hey, please tell if you had time to look at the bug report. i posted it in the message above