Camera error. Claim warranty on a device with unlocked bootloader.

[thebeonkid]

My camera app(moto camera) has stopped working, it says: camera error, please restart camera(log attached).
I can still access my camera through google camera and other apps.
I checked about this error on Lenovo forums, Lenovo had to replace people's phone.
Im using BeanStalk 7.1 custom ROM with unlocked bootloader, is there any way I can claim my warranty to get a replacement and shove it in Lenovo's face.

 

[justtrying591]

Why even shove it in Lenovo's face? Okay, since your bootloader is unlocked and your warranty is void, all you can do now is buy another Moto G4 Plus. Can't claim back your warranty anymore. Sorry.

 

[____Mdd]

My camera app(moto camera) has stopped working, it says: camera error, please restart camera(log attached).
I can still access my camera through google camera and other apps.
I checked about this error on Lenovo forums, Lenovo had to replace people's phone.
Im using BeanStalk 7.1 custom ROM with unlocked bootloader, is there any way I can claim my warranty to get a replacement and shove it in Lenovo's face.

i have 2 scenarios about this problem...
1-- On my another phone (not g4+),
Had same problem long ago: it usually shown something: "Camera error: couldn't connect to camera"
And it got fixed later on latest build...
You can now try first clear data/cache and give all permissions to camera... And then go for different ROM..

2-- this is about my brother's phone issue, this problem happened when phone fall down from height and camera hardware got damaged... Not 100% sure about this...

 

[[email protected]]

My camera app(moto camera) has stopped working, it says: camera error, please restart camera(log attached).
I can still access my camera through google camera and other apps.
I checked about this error on Lenovo forums, Lenovo had to replace people's phone.
Im using BeanStalk 7.1 custom ROM with unlocked bootloader, is there any way I can claim my warranty to get a replacement and shove it in Lenovo's face.

I had the same issue when my mobile fell in water the camera would force close and finger print scanner option was also gone I didn't know what to do i just left it like that for some time and the issues was solved automatically funny I don't know how.

 

[SoNic67]

In EU is illegal to deny hardware warranty for software issues like unlocking the bootloader.
Unlocking is a feature advertised by manufacturer for the device, boost their sales and the code is provided by them, is not hacked illegally.
In US they (Moto) didn't get challenged in court yet but I bet they would lose.

Now, if the phone has fall or water damage (there are sensors inside that can prove that) then obviously they are off the hook for warranty.

 

[Alok sharma]

My camera app(moto camera) has stopped working, it says: camera error, please restart camera(log attached).
I can still access my camera through google camera and other apps.
I checked about this error on Lenovo forums, Lenovo had to replace people's phone.
Im using BeanStalk 7.1 custom ROM with unlocked bootloader, is there any way I can claim my warranty to get a replacement and shove it in Lenovo's face.

Its depend on your luck and the service center, if the people in service center are dumb they will not check whether bootloader is unlock or not.
Same thing happen to me when i got screen burn ,my phone was unlocked and rooted. I was confused whether I can claim warranty or not.So i re-lock my boot-loader by this method http://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695 then I went to service center ,funny thing is that I have to explain what is screen burn to them , then they said they will replace the display then I got my phone back in 40 days,
So i will recommend you to relock your bootloader and go to service center.

 

[daverobinson88]

I was able to get my battery replaced under warranty after unlocking my bootloader for free. All I did was reload stock firmware and recovery using fastboot. Did the online repair and sent it out. Pestered them online on chat like every day after it was received about a status and it got fixed. My G3 is also unlocked bootloader but still shows valid warranty online.

 

[Aashakmeeran]

Hi, my moto g4 plus device tells yhat "camera is busy" and it tells to restart the device. Even i restarted and even i flashed a stock rom on my device. But same issue. The flashlight option is missing from my phone(from the notification bar settings).... Even tried with rather third party camera app. Same issue... Can anyone suggest me for this issue???