Camera not saving picture

[Matt Bernius]

Hey all,

I just got (and totally love) the Fuze. I've already flashed it to NATF's 2.2 and it's just amazing. The only problem is that somewhere between yesterday and today, the camera has totally flaked out on me :-(.

I'll take a picture (and regardless of if its set to store on the memory card or internal mem) and once I opt to save it, the Fuze just hangs with the "Windows thinking" ball spinning. After a while it goes back to "Albums" and the recently shot picture isn't there.

I implemented the GPS fix and have been toying in Advance Config -- but I don't think any of those changes should have affected the camera. Even weirder, the picture counter is incrementing and I do have open storage on both the card and internal.

Any ideas?

- Matt

 

[funnysam]

same thing happened to me.
Turns out autoconfig has a bug for the fuze.

For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.

took me days to figure that out...l o l

 

[Matt Bernius]

same thing happened to me.
Turns out autoconfig has a bug for the fuze.

For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.

took me days to figure that out...l o l

Thanks! That was the problem and now the camera works fine! Is there a FAQ or something this should go into? Without your help I would never have found that.

- Matt

 

[funnysam]

haa..np at all..just sharing something that i've found out after hours of hard resetting, flashing, installing, etc... l ol
maybe tomorrow'll be you helping me...
cheers!
-sam

 

[aluluei]

Thanks!

I had this problem too, on both my Sprint Touch Pro and AT&T Fuze. Wouldn't save in photo mode (though video, contacts photo, panorama etc. modes were okay). There was no error message on the Fuze so I didn't realize there was a problem until I went looking for some pictures and couldn't find them. After I figured out what has going on I checked the Sprint version to see if it had the same problem. The Sprint Pro at least gives an error message about not being able to save the file.

I had installed Advanced Config on both devices, so I thought it might be one of the settings in there that had killed the camera. However, telling AC to restore all settings didn't fix it so I've been tearing my hair out looking for other causes. Fortunately I found this thread before rendering myself completely bald.

Is this a bug in AC, or was I wrong in my assumption that "restore all settings" would restore everything to default?

I wonder how many people with Fuzes have this problem but don't know about it due to the lack of an error message.

Cheers,
Elizabeth

 

[techspec06]

Thanks, saved me hours. My pictures would save sometimes, but only half of the picture. Works perfectly again now.

 

[msmith1991]

glad someone helped you out!

 

[johnkarlhill]

same thing happened to me.
Turns out autoconfig has a bug for the fuze.

For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.

took me days to figure that out...l o l

Thank you for sharing. Can't say how much time you saved me but you did!


Some searches I used to find this were:

raphael camera issue
raphael camera pause
raphael camera saving problem
touch camera issue
touch camera pause
touch camera saving problem

 

[AthenaLod]

omg! this has bugged for the last month or so, and i've been too busy to do a good search on it! i thought i didn't try the right combination. i don't remember changing anything with AC, still thanks so much for the solution funnysam

 

[bwb8771]

Does new Autoconfig version fix the bug?

The latest version is 3.3.0.0.

Does anyone know if that bug was fixed?

I ask (instead of providing feedback from my own experience) because I had the older version installed first, and then installed the new version over it, so maybe the bug persisted.

 

[bwb8771]

AdvConfig 3.3 doesn't list the option for portrait now.

AdvConfig 3.3 doesn't list the option for portrait now.

 

[bwb8771]

Hmm, interesting.

I performed a "Reset all settings" did a soft reset, and the option for the Portrait is now visible, with "Enabled (default)" selected.

Once I disabled that option, camera is working great.

 

[Choper]

...Option for the Portrait is now visible, with "Enabled (default)" selected.

Once I disabled that option, camera is working great.

Same problems, and this works for me

Thanks, Bros

 

[Joe_PDA]

I'm using AC3.3 and have some weird camera issues. The closest option I can see in AC3.3 is to "Encode photos in portrait mode" and have NO selected. Is this the option you guys are talking about?

 

[bwb8771]

Yes. That's the option.

For me, that fixed the issue of the camera taking *forever* to save the picture and then display the options buttons. Even if I left the camera to finish, the picture never saved.

And, it didn't matter whether the shot was landscape or portrait - with that option enabled, the problem persisted until that setting was disabled.

Too bad, because that would be a nice feature!

 

[christyluv3]

Thank you!!!

This problem has been plaguing me for the last 2 days. Seems that whenever I get my Fuze working just the way I like, something else happens to irritate the crap outta me. Thanks for posting this!

 

[Sandman_A_C]

Hm.. I'm using Advanced Config 3.3 as well and it doesn't display the portrait option. Does anybody know the registry setting this is modifying?

 

[ffkarle]

I am glad I stumbled across this series of posts. My experience with the Autocofig Bug gave me several days worth of heartburn. Thank you for the help!! It was much appreciated!!!