Camera not working

[xev11]

Several times i encountered this with my phone. I first noticed it 3 days after getting it.
Its as if the camera got physically disconnected.
Its not app dependent, if i try to go to another camera app it just wont show anything on the screen.
Restart usually helps

Has anyone else encountered this? What should i do?

 

[jonathan3579]

Exchange that immediately.

Sent from my Galaxy Nexus using xda premium

 

[xev11]

When i was in the store, the camera worked and i hadn't done the screenshots yet. Will they believe me just based on the screenshots if the cam happens to be working at the moment

 

[jonathan3579]

If it's working now you might have to fight a little bit more but I believe the screen shots are certainly pretty evident all in themselves.

Sent from my Galaxy Nexus using xda premium

 

[Tjotte]

Snap a shot with another camera holding the phone whilst displaying that messege and they cant argue with that!

Sent from my X10i using xda premium

 

[atlblair]

I had this same camera issue with my first (1 week old) Galaxy Nexus phone. At first the issue only happened occasionally, then starting occurring more frequently with each passing day. I would suggest exchanging it immediately, as I did.