Camera Problem In stock lollipop

[Shams Eldin]

Hello guys,
My wifes t2 ultra all by it self one day she was starting the camera and it was all black just nothing after a few tries now camera crashes and gives error( unfotunately,camera has stopped).
I tried:
1-Clearing all camera apps data from settings(Camera,camera common,camera extension,cameras)but no luck.
2-Reseting the phone to its factory defaults several times and one of them the camera worked for a few minutes.
3-Reinstalled the official lollipop using pc tools but again the problem is unsolved.
There was one time the camera worked just by it self for a day or something then again it decided to crash again.
The phone is on 5.0.2 Build 19.3.A.0.472.
Any help would be appreciated , I've been on this for like 3 weeks,can the problem be a hardware issue or a software?

Thanks a lot in advance.

 

[mshipXZ]

Hello, when I had Lollipop on my T2 Ultra. I did not experience any of those problems. Well currently I'm on Kitkat and waiting for 5.1.1 update.
- Try going for a different firmware. Or redownload it again. Try at Xperia Firmware app. Follow instructions.
- Try Sony PC Companion repair phone.
- Try downgrading to Kitkat.
If still persist try to contact Xperia Support on their live chat or pm them in E-mail. Or bring your device to the nearest Sony Xperia Service Center.

 

[Shams Eldin]

Hello, when I had Lollipop on my T2 Ultra. I did not experience any of those problems. Well currently I'm on Kitkat and waiting for 5.1.1 update.
- Try going for a different firmware. Or redownload it again. Try at Xperia Firmware app. Follow instructions.
- Try Sony PC Companion repair phone.
- Try downgrading to Kitkat.
If still persist try to contact Xperia Support on their live chat or pm them in E-mail. Or bring your device to the nearest Sony Xperia Service Center.

Thank you for replying , I already tried repairing via pc companion
I'm sorry but I don't know how to downgrade to kitkat,if you please can guide me to a link to the official kitkat rom and a way to install it I would be grateful .

 

[riezaro]

I got same problem.do u have fix it?

 

[mshipXZ]

Is.it just me or camera quality looks to.blurry on Lollipop??? Well if clearing data and reinstalling dont work try othercamera apps if.its still there go to your.nearest sony repair.

 

[keyur123rohit]

Had Blurry camera issue too

Is.it just me or camera quality looks to.blurry on Lollipop??? Well if clearing data and reinstalling dont work try othercamera apps if.its still there go to your.nearest sony repair.

I have the same issue too bro
it has been same from when i bought the phone. i tried everything to solve the blurry camera and ended up knowing it was the dust inside the cover glass of the back camera.
i showed it to the sony center they cleaned it up but also said me it will keep happening as there is some room for the air and here i am. it keeps getting dusty everytime with my phone and now i dont use camera anymore !!

 

[mshipXZ]

I have the same issue too bro
it has been same from when i bought the phone. i tried everything to solve the blurry camera and ended up knowing it was the dust inside the cover glass of the back camera.
i showed it to the sony center they cleaned it up but also said me it will keep happening as there is some room for the air and here i am. it keeps getting dusty everytime with my phone and now i dont use camera anymore !!

Hmm I think I dont have that issue but its blurry on Lollipop and less sharp and photos look a lot better in Kikat Lollipop update just lame what is Sony doing why its ugly on 5.1.1 -_-