Question can t install app from playstore

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nocomp

Senior Member
Feb 3, 2007
914
117
argonay
hi folks,
dunno what wrong with it, impossible to install an app from playstore, always in waiting status... either i use 4g or wifi, sometimes it start and always stall at a third.
did you guys face the same issue? i ve empty cache, same sh...

#needhelp
thxx for your time
 

THIVITECHSUPPORT

Account currently disabled
Nov 8, 2021
4
0

Fix Play Store opening, loading, and downloading issues​

Try the steps below to fix problems with Google Play. They may help if:
  • You can’t download or install apps or games from the Google Play Store
  • You can’t download music, movies, TV shows, or other content from Google Play
  • The Google Play Store app won’t open or load
  • The Google Play Store app crashes after it opens
  • Downloads and app updates get stuck and won’t finish
If these steps don’t fix the issue, you should contact the developer for support.




Check that you have a strong Wi-Fi or mobile data connection​

First, make sure you have a strong internet connection. It’s best if you can connect to a Wi-Fi network. If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection. Then try your download again.
Get more help with connection problems on Android devices.

Clear the cache & data of the Play Store​

This gives the app a fresh start and can help fix issues.
  1. Open your device's Settings app
    Settings
    .
  2. Tap Apps & notifications
    and then
    See all apps.
  3. Scroll down and tap Google Play Store
    Google Play
    .
  4. Tap Storage
    and then
    Clear Cache.
  5. Next, tap Clear data.
  6. Re-open the Play Store & try your download again.

Restart your device​

If you still can’t download after you clear the cache & data of the Play Store, restart your device.
  1. Press and hold the Power button until the menu pops up.
  2. Tap Power off or Restart if that is an option.
  3. If needed, press and hold the Power button until your device turns on again.