cannot bind the phone to the mi account. error 20091 (and 20050)

mulder.tw

New member
Dec 10, 2018
1
0
0
Hi, I have same issue as you( couldn't add, Error code 20091) with My Redmi Note 3 for the past few months. Reboot, logout, re-login, change MI account, reset to factory,.......all in vain. Today I contact the online customer service at mi.com for help. After giving her some information she needed, ex. my phone IMEI, MI ID and the software version...etc, I received a call from Xiaomi
China within an hour. The service specialist said the problem had been fixed and I can try to unlock my phone again at any time "without binding". I tried and it worked!

Obviously Xiaomi's engineer can manually bind the MIid with phone IMEI for us. In other words, there is something wrong on Xiaomi's side/server and the binding error code 20091 is a backend problem. Stop torturing your phone anymore, that is not its fault.

Wish this helps.....
 
Last edited:

ngchpr

New member
May 12, 2019
1
0
0
Hi, I have same issue as you( couldn't add, Error code 20091) with My Redmi Note 3 for the past few months. Reboot, logout, re-login, change MI account, reset to factory,.......all in vain. Today I contact the online customer service at mi.com for help. After giving her some information she needed, ex. my phone IMEI, MI ID and the software version...etc, I received a call from Xiaomi
China within an hour. The service specialist said the problem had been fixed and I can try to unlock my phone again at any time "without binding". I tried and it worked!

Obviously Xiaomi's engineer can manually bind the MIid with phone IMEI for us. In other words, there is something wrong on Xiaomi's side/server and the binding error code 20091 is a backend problem. Stop torturing your phone anymore, that is not its fault.

Wish this helps.....
How to contact the Xiaomi customer care center?