CANNOT get RSDLite to recognize atrix, help needed..

[erick161]

I've been looking around the net for about an hour and have not gotten any answers.

The info:
-Running GingerBlur 4.5
-NOT Unlocked
-Using Windows 7 64bit
-Have used multiple versions of RSD Lite
-Moto drivers installed.


Whats the problem? RSD Lite 5.3 will NOT recognize my atrix when its plugged in. I have tried everything i know of (reboot device, PC, change USB ports, install and reinstall all drivers and RSD) and nothing.

It simply will not recognize my device, even though my computer does and says all drivers installed.

Im trying to unlock and flash a new ROM. Can Gingerblur possibly be causing the issue? Ive read that Win7 64bit may be the problem? Any and all help would be appreciated

 

[ltdanno360]

i beleve its been updated to 5.5 and also install your drivers and use the usb plug in the back of your pc

EDIT ;;;;;;!Ican confirm its been updated to 5.5. when i googled rsd lite 5.5 it
was the first topic /download on xda

Sent from my MB860 using xda premium

 

[Moonshield]

I heard also that WIN7 64bit has some problems RSD.
Try using a different comp with lower WIN version (I know for sure that Vista 32bit works great).
I don't think that the GingerBlur can have any effect, its just a mod, something a little more complex then a theme. besides I unlocked my BL when I was running GladiAtrix, which is another mod, and it went without problems...
Good luck

 

[CaelanT]

i beleve its been updated to 5.5 and also install your drivers and use the usb plug in the back of your pc

EDIT ;;;;;;!Ican confirm its been updated to 5.5. when i googled rsd lite 5.5 it
was the first topic /download on xda

Sent from my MB860 using xda premium

I have version 5.6 on my home computer. It is probably higher than that now as I have had it for a while.

I use Windows 7 64 bit without any problems.

You should definitely try a different USB port. There is a common issue of one USB port not seeing devices, whuile the port next to it does.

Uninstall the drivers and Motohelper if you have it, then reinstall Motohelper. I have found that installing Motohelper is better for driver install. You do not need to install the drivers seperately if you install Motohelper, as they are installed with Motohelper.

Boot into fastboot, connect your phone to your PC, bring up a command prompt and, in my case, I do 'cd C:\moto-fastboot' which is the location I have moto-fastboot at. (Obviously you need moto-fastboot on your PC). Then type in 'moto-fastboot devices'. If your computer sees your phone it will be listed and you should be good to go. The just 'moto-fastboot reboot' to reboot your phone.

 

[erick161]

Thanks for the replies, however i did use an older computer, Vista to be exact. It recognized my phone instantly, i flashed the SBF...

Failed to boot 2... FML


I've been looking all around and am currently going to flash the pudding 2.3.4 SBF. Is that a good call?

 

[erick161]

I have version 5.6 on my home computer. It is probably higher than that now as I have had it for a while.

I use Windows 7 64 bit without any problems.

You should definitely try a different USB port. There is a common issue of one USB port not seeing devices, whuile the port next to it does.

Uninstall the drivers and Motohelper if you have it, then reinstall Motohelper. I have found that installing Motohelper is better for driver install. You do not need to install the drivers seperately if you install Motohelper, as they are installed with Motohelper.

Boot into fastboot, connect your phone to your PC, bring up a command prompt and, in my case, I do 'cd C:\moto-fastboot' which is the location I have moto-fastboot at. (Obviously you need moto-fastboot on your PC). Then type in 'moto-fastboot devices'. If your computer sees your phone it will be listed and you should be good to go. The just 'moto-fastboot reboot' to reboot your phone.

I probably should have just tried that before flashing the pudding SBF. Hmm, its currently executing the file, so im kinda SOL at this point.

I upgraded to 5.5 RSD and it still wouldnt pick up my phone? Tried multiple USB ports. Its not my computer not recognizing it, because it chimes and picks up my phone just fine...its RSD.

 

[erick161]

Well, after flashing the pudding 2.3.4, its stops loading at the white ATT screen, phone will not continue booting. Suggestions?

 

[CaelanT]

How long on that screen?

It can take 10-15 minutes to boot up after flashing.

 

[CSharpHeaven]

I've been looking around the net for about an hour and have not gotten any answers.

The info:
-Running GingerBlur 4.5
-NOT Unlocked
-Using Windows 7 64bit
-Have used multiple versions of RSD Lite
-Moto drivers installed.


Whats the problem? RSD Lite 5.3 will NOT recognize my atrix when its plugged in. I have tried everything i know of (reboot device, PC, change USB ports, install and reinstall all drivers and RSD) and nothing.

It simply will not recognize my device, even though my computer does and says all drivers installed.

Im trying to unlock and flash a new ROM. Can Gingerblur possibly be causing the issue? Ive read that Win7 64bit may be the problem? Any and all help would be appreciated

I tried also to use Rsdlite on my Win 7 64bit laptop without any luck. My other laptop with same software installed normally works but not the one I had with me at the time. I ended up using a very old XP laptop with shattered screen and no battery and worked like a charm.

I had exactly the same problem with Motorola software update as well. On Some machines they simply refuse to work.

 

[noobsquared]

Have you tried booting in RSD Support mode?

Turn the phone off.
Push Volume + rocker and keep it pressed while turning the phone on.
That will boot up the phone in RSD mode and I've always had success with that method.
Hope that helps.

 

[erick161]

How long on that screen?

It can take 10-15 minutes to boot up after flashing.

Yeah...I reflashed it when i thought it wasnt working, left it alone and it booted up just fine. Running pudding 2.3.4 GingerBread...

I tried also to use Rsdlite on my Win 7 64bit laptop without any luck. My other laptop with same software installed normally works but not the one I had with me at the time. I ended up using a very old XP laptop with shattered screen and no battery and worked like a charm.

I had exactly the same problem with Motorola software update as well. On Some machines they simply refuse to work.

yup, my computer still will not recognize it! Only my old netbook w/ XP.

Have you tried booting in RSD Support mode?

Turn the phone off.
Push Volume + rocker and keep it pressed while turning the phone on.
That will boot up the phone in RSD mode and I've always had success with that method.
Hope that helps.

RSD mode isnt the problem, getting RSD Lite on the computer to recognize the device is the problem.

 

[pmcnano]

In my experience, MotoHelper is the culprit. Find the drivers itself without motohelper and try. I figured this out putting a Photon in diag mode, it wont let me read, said the port was already opened. Well was the motohelper service.

Uninstall all drivers and install just Motorola Drivers:

http://handheld.softpedia.com/get/Drivers/Motorola-Handset-USB-Driver-for-Windows-32-bit-38123.shtml

or the 64 bit version.

Hope it helps

 

[erick161]

In my experience, MotoHelper is the culprit. Find the drivers itself without motohelper and try. I figured this out putting a Photon in diag mode, it wont let me read, said the port was already opened. Well was the motohelper service.

Uninstall all drivers and install just Motorola Drivers:

http://handheld.softpedia.com/get/Drivers/Motorola-Handset-USB-Driver-for-Windows-32-bit-38123.shtml

or the 64 bit version.

Hope it helps

There are so many contradicting things w/ RSD lite and Win7 64bit. I ended up just manually installing the drivers, still wouldnt work on my PC, had to us XP on my netbook.

I flashed pudding 2.3.4 last night and tried messing with Rom Manager, but it says my phone no longer has root priviledges (had root previously, was running gingerblur 4.5). Superuser is installed on my phone however. Rom Manager states...

"you must root your phone for ROM manager to function. Superuser was not found at "/system/bin/su" or "/system/xbin/su". Use Google Search on your computer to find instructions to root your phone."

How should i reattain root? The SBF was supposed have root preinstalled i thought. Can i flash the BL unlock, use Rom Racer and flash Darkside or something? Or will i not have root still?

I havent quite kept up w/ the Atrix development since the BL was unlocked, and there seems to be many methods and multiple uncleaned threads.

Now this thread is no longer about RSD...but basically restoring root without flashing the wrong thing and bricking my device.

 

[ltdanno360]

yea when I went from gingerblur gingerbread. I had to re root I just used gingerbreak again and it worked

Sent from my MB860 using xda premium

 

[erickdeoliveiraleal]

Change to USB 2.0

Change to USB 2.0