Question Cannot register a new fingerprint in OnePlus 10 PRO

[dkaro]

Hi

I bought a new OnePlus 10 PRO from Aliexpress. Its a CH version that the seller installed on it a global rom.

In the first setup of the phone, When I get to setting the fingerprint, I am unable to set it. I get the following:

I tried updating the phone, I tried factory reset... its always the same.

Any idea?

Thanks !

 

[zopostyle]

Are you sure that he installed the global rom? With model is yours NE2213 ? I bought from them also but I don't have this issue.

Anyway, you can try to use Oxygen Updater, to check if there is an update for your device or since your device is reseted, you can install ColorOS back

 

[dkaro]

Hi,

I am on NE2215. Using Oxygen Updater I see that I have the most up to date version.

Not sure exactly how to install ColorOS.. I do want to have the regular OS that I would have as if I bought the global version (which i guess this is what the global rom mean..)

 

[zopostyle]

Right, I agree with you. I recommended to install the coloros just to check if it's a compability issue.

You can try to reinstall you version and see what happens, just download it and flash it again.

 

[dkaro]

ok, and now for someone that have no idea how to do it?

 

[zopostyle]

If yours is NE2215 A13 you can download the ota file from this link: https://android.googleapis.com/packages/ota-api/package/7548d30abac02bde85a403bcc3a218df868e1910.zip

Then put it in your phone root and from your device Settings -> About the device -> Click on the option to check for the update -> 3 dots menu -> local installation and chose this package. It will start the installation.

 

[dkaro]

Thank you for your help !

Downloaded and copied into my device files.

However - When I go to "About device" and click on the "up to date" button to search for updates, it just tells me I have no updates and i see no 3 dots to go for local installation:

What am I missing?

 

[dladz]

I think it's obvious that something went wrong during the region change, this issue was prevalent on the 8 pro and was extremely difficult to fix.

Check out the 8 pro threads you'll be sure to see it. It's a partition iirc and if it's borked then it simply will not work..

I can't remember the name of it off hand but have a look and I'm sure you can get an idea of what may be wrong, specifically that partition.

Overall it's difficult to say as you've got a region changed phone, have you asked the seller what they did? If it is indeed as difficult as it was on the 8 pro to fix and seeing as you may be the only person experiencing this (far as I know) then I'd consider returning it.

You could re-flash the entire OS via fastboot enhance but that would also bring with it inherent problem's, if it's new then I guess the question you need to ask yourself is it worth it?

Did you save much money getting that converted variant?

 

[zopostyle]

Thank you for your help !

Downloaded and copied into my device files.

However - When I go to "About device" and click on the "up to date" button to search for updates, it just tells me I have no updates and i see no 3 dots to go for local installation:

View attachment 5624305

What am I missing?

This page is from android play services. You need to click on the first banner

 

[dkaro]

@dladz TBH I bought it for around 70% of the price I would pay locally.. So yea, it was much cheaper. I also had before OP9 global rom and had no issues with it.

Maybe indeed as last step its worth trying to reinstall everything again.. I'm just not sure how to do it. I cannot find the local upgrade option as advised above, and after googling a bit how to do it using ADB, when i try to run fastboot oem unlock - the CMD will just show me forever "< waiting for any device >" (and this is although I was able to communicate with my device using "adb devices" and I got back my device id.

@zopostyle I did click on that banner you're showing and I got to the page I showed you before..

I'm clueless

 

[zopostyle]

If that is the page showing I'm assuming you're on a gsi ROM and not oxygen os.
Now it's better to reinstall OxygenOS completely because it doesn't seem to be the ROM you're running.

Search here on xda to unlock your bootloader and then you need to find the zip with the full ROM for you device and install it from fastboot as mentioned.

 

[dkaro]

OK, i'm trying to unlock my bootloader but as I mentioned:

and after googling a bit how to do it using ADB, when i try to run fastboot oem unlock - the CMD will just show me forever "< waiting for any device >" (and this is although I was able to communicate with my device using "adb devices" and I got back my device id.

Any idea what am I doing wrong?

I tried several tutorials online and so far I found no tutorial that will actually give me step by step that each step is actually working..

 

[zopostyle]

Maybe it's missing the drivers. Try this https://gsmusbdriver.com/oneplus-10-pro

 

[dladz]

@dladz TBH I bought it for around 70% of the price I would pay locally.. So yea, it was much cheaper. I also had before OP9 global rom and had no issues with it.

Maybe indeed as last step its worth trying to reinstall everything again.. I'm just not sure how to do it. I cannot find the local upgrade option as advised above, and after googling a bit how to do it using ADB, when i try to run fastboot oem unlock - the CMD will just show me forever "< waiting for any device >" (and this is although I was able to communicate with my device using "adb devices" and I got back my device id.

@zopostyle I did click on that banner you're showing and I got to the page I showed you before..

I'm clueless

I feel you buddy.

You can use the app in my Magisk guide to do local installs.

Unlocking the bootloader you need to type fastboot flashing unlock

I haven't had to change region myself, but I did make a thread for someone else where the process was listed, think I called it changing Chinese firmware iirc.

If it's just a case of a re-flash of the firmware you're on, it's not that difficult.

Just use oxygen updater and grab the full firmware then do the local update using the app I mentioned above (listed in my Magisk/root guide)

I've never done this when not having the bootloader unlocked personally, but you can unlock and that'll wipe your phone with the recovery already on your device.

Only issue I have going down these routes is what else is missing? Do any of these processes stand up if we can't rely on the integrity of the OS that someone has put on and made a balls of it?

Sorry I know you may not agree but 30% is a small price to pay to avoid a brick and bring stability..

But that's me

 

[dladz]

Right, I agree with you. I recommended to install the coloros just to check if it's a compability issue.

You can try to reinstall you version and see what happens, just download it and flash it again.

That is a seriously good shout and would explain the fingerprint.

 

[dkaro]

Hi guys, thank you again for helping me.

I tried installing again the uSB drivers, and ran again "fastboot flashing unlock" - it still telling me:

As far as I understand I have to unlock it for next step, right? (either for resetting back to colorOS or reinstalling oxygen)

I will try later tonight the other method (this magisk thing) - is this the link you're talking about?

Can you please also give me a link to download the full most up to date global Oxygen version and the CH Color one? i'll try both

Thanks !

 

[zopostyle]

For OxygenOS there is no A13 full yet...so you have to download A12 from this link: https://gauss-componentotacostmanua...22/03/24/a9f9e7ec682744c2ba606a366df587ac.zip

Source: https://www.xda-developers.com/oneplus-oxygenos-12-android-12-update-tracker/#oneplus10pro


The chinese one is hard to find, if I find it I post the link here...

Also this thread might help you: https://forum.xda-developers.com/t/oneplus-10-pro-ne2215-rooted.4431585

 

[dladz]

For OxygenOS there is no A13 full yet...so you have to download A12 from this link: https://gauss-componentotacostmanua...22/03/24/a9f9e7ec682744c2ba606a366df587ac.zip

Source: https://www.xda-developers.com/oneplus-oxygenos-12-android-12-update-tracker/#oneplus10pro


The chinese one is hard to find, if I find it I post the link here...

Also this thread might help you: https://forum.xda-developers.com/t/oneplus-10-pro-ne2215-rooted.4431585

Really is odd about them not being full... They're massive compared to conventional incremental updates. 4.05GB that's a hell of an incremental.

Haven't had to do it myself and it's sightly off topic but is the full version you'd use to recover a phone albeit without a functional MSM?

So fastboot flashing?

Cheers

 

[dkaro]

Hi again,

So, i'm trying to follow the tutorial here. I got stuck already in the first step - I cannot extract the boot file using Fastboot Enhance:

This is although in this link I have downloaded a full version (EU version (NE2213_11.A.13)).

What should I do next please?

 

[dladz]

Hi again,

So, i'm trying to follow the tutorial here. I got stuck already in the first step - I cannot extract the boot file using Fastboot Enhance:

View attachment 5624521

This is although in this link I have downloaded a full version (EU version (NE2213_11.A.13)).

What should I do next please?

As @zopostyle said earlier.. you'd need to use 12 mate. As that's the only full version available...13 won't cut it...you can extract the images using the button that says allow incremental, that's useful for extracting boot images for rooting.

But there's a reason why that's there, it's so you don't go ahead and flash it.... According to @zopostyle 12 is the only full version so that's what you would need.

Again I've not done this myself so perhaps wait for someone else to chime in what to do next.