Cannot Retrieve Data From Broken Phone

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Magnus7

Member
Jan 18, 2019
6
0
Hi i dropped my phone and broke the screen, the phone also shut itself off. i cannot turn it back on, even though i tried all the guides online.

my phone was an old samsung j6 with a cyanogen rom i got here i think

I dont care about that phone, but there's data there which i did not back-up, and i want to retrieve it to my pc, but when i connect it to my windows pc, there is no response at all. on the pc, it does not recognize anything being plugged in at all. on the phone, no response at all.

before it dropped, i could just plug in and connect to my pc freely.

Pls tell me how i can recover my data, thanks.
 

Renate

Recognized Contributor / Inactive Recognized Dev
Feb 3, 2012
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www.temblast.com
Nexus 7 (2013)
Moto E5
Sounds bad. Normally breaking the screen does not affect anything (besides visibility).
Maybe you cracked a PCB. It's worth opening it and taking a look.
Maybe check the battery voltage if that's easy?