Cannot send or receive MMS [tmobile]

[billybag]

I use Tmobile. Before i bought the Touch Pro 2, i owned a Nokia Supernova. I randomly lost the ability to send and receive picture messages. Since i was planning on buying a new phone anyway, i figured the problem will just be fixed when i do that.

It has been a couple months now with my HTC and the thought had completely left my mind until this week when various MMS messages needed to be sent and received and it was not happening. I then remembered the problem and realized that a new phone has not fixed the problem.

I have googled the problem and i have found it is common, however, everyone's experience with tech support has been the same "Hard Reset the device"

1. i doubt that will fix the problem since i have flashed 2 roms since i got the phone. Energyrom with CHT. The first just being an early build than the second.

2. the ONLY "solution" that i did find, did not work for me. [http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/Can-t-Send-MMS-messages-HELP/m-p/268108]

And so as a last resort, i have come here to ask for some help.

Other than the 21 steps found in the above link, i have also tried the "Automatically Configure Connection" option on my device.

Thank you in advance.

 

[mbrown3460]

Been having the same problem since my Tmo usa touch pro 2 and now the problem is back on my hd2. Tmo is not doing anything about this problem and its really pissing me the hell off man.

 

[papabear]

my sms/mms work fine on my unlocked tilt, even work on my nokia 6510. OP, ahve you contacted them and let them know about the issue?
I have used what is in that link for my old htc wizard, and now tilt. Worked great. Are you using the stock ROM or custom? I might recommend running a custom ROM and/or downloading the "connection setting" wizard.

 

[[email protected]]

hi. i have unlocked x10 and not been able to send or receive either. hard reset nothing. checked apn settings but nothing. with o2 and was advised that my sim card was 4 years old and only 2g. aparently i need a 3g sim card and he thinks this will work. have to wait 3 days for it. but strangely my previous phone was sony satio which was also a 3g but worked fine. but this is not uncommon aparently. so hopefully new 3g sim card will work. hope this will be helpful.

 

[adbgmecca]

I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,

 

[jeepers007]

I'm on prepaid, so I'm not sure if it's the same for those on contract.

One setting I found I needed to change to get MMS to work correctly (besides the obvious), is to change the WAP Version to 1.2....

 

[ommfgitstvo]

I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,

i think it would help my situation (as well as others who are looking) if you would please post your settings under the T-Mobile MMS selection. because i have no idea if it is configured correctly.

 

[angel622]

What about for imagio

I am having similar problems, I have an imago and cant find out how to get mms, everytime i send a message it gets stuck in my outbox and received messages are blank, anyone know how to fix this, also i cant find the apn screen anywhere

 

[VivaLaPascal]

Did you checked if your APN settings were still ok ?

After me flashing my phone i couldnt send/recieve mms either, Checked my APN settings, and they were not configured anymore. Went to the site of Vodafone and there it said which data i had to enter.