Can't access Internet During Call (VZW)

[Cpudan80]

Hey,

I am using this phone on VZW and am having trouble accessing the internet during calls. I hit the home button (or the back button) and the screen just goes blank. I hit the power button to bring it back on, and attempt to try it again, and the same sort of thing happens. Is anyone else experiencing this? It's not a signal problem because I am in an area with LTE and the phone shows up as having 4G signal. Is there some weird setting I need to change?

The phone is running the latest update from VZW (the one from a week or so ago).

Thanks

-- Dan

 

[newmanx4]

The only way I can duplicate your problem is by waving my hand over the proximity sensor. It will black the screen out. I don't have to be very close to it for it to happen either. So I would guess you are inadvertently tripping it or your proximity sensor is possibly going bad.

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