Can't access my phone from my computer

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valkiron

Member
Nov 16, 2013
5
1
Updated to Android 10. Build number QP1A.191005.007.A1. Ever since updating to Android 10, my phone won't connect to my computer. It'll charge via USB, but that's about it. I can't access any USB options, they are greyed out. ADB will not attempt to authorize my computer, so I can't root it. I can't use data transfer, so if I have to resolve to a factory reset, I have no way to back up data. My phone won't authorize an app to send data over wifi, so that's out. It's been a while, so I figured (hoped) someone would have an idea what to do. Oh and connecting to a Windows machine has always been a hassle for me, so I use a Linux machine to connect to my phone. That worked smoothly up until this update. So, anyone know what's going on?
 

Homeboy76

Senior Member
  • Aug 24, 2012
    2,574
    1,249
    Updated to Android 10. Build number QP1A.191005.007.A1. Ever since updating to Android 10, my phone won't connect to my computer. It'll charge via USB, but that's about it. I can't access any USB options, they are greyed out. ADB will not attempt to authorize my computer, so I can't root it. I can't use data transfer, so if I have to resolve to a factory reset, I have no way to back up data. My phone won't authorize an app to send data over wifi, so that's out. It's been a while, so I figured (hoped) someone would have an idea what to do. Oh and connecting to a Windows machine has always been a hassle for me, so I use a Linux machine to connect to my phone. That worked smoothly up until this update. So, anyone know what's going on?
    SDK Platform-tools r29.0.5
    https://forum.xda-developers.com/pixel-xl/how-to/guide-pixel-xl-android-10-0-q-t3964112
     

    valkiron

    Member
    Nov 16, 2013
    5
    1

    Homeboy76

    Senior Member
  • Aug 24, 2012
    2,574
    1,249
    Thanks, but updating platform-tools did not help. Funnily enough, using the guide this time around turned a 30 minute fix into a 3 hour fix and for a while there I was worried that I had bricked my phone beyond recovery, but that's a story for another post. Thanks for replying though.
    What was the solution to your problem?
     
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