Cant add hotmail account

boxer29

Senior Member
Nov 2, 2009
237
7
0
I cant seem to add hotmail account into my email accounts have got added 3yahoo accounts into it,
Im using the auto set up
How to gert around it

Sent from my Sony Tablet S using Tapatalk
 

boxer29

Senior Member
Nov 2, 2009
237
7
0
i know there is an app
im trying to set the default mail icon next to the www icon on top left hand side on the tablet
ive set 4 of my accounts in it
hotmail and yahoo
at time it says cant connect to server
is there a manual way of setting them up
 

Cat McGowan

Senior Member
Apr 28, 2012
823
372
93
I cant seem to add hotmail account into my email accounts
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.

On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.

1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.

Good luck.
 
Last edited:
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int_architect

Senior Member
Jul 27, 2010
59
12
0
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.

On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.

1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.

Good luck.
Step 5.3 didn't work for me. However, when I added 'debug-' as a prefix it worked. Saw this on a Microsoft support post. Full txt is 'debug-m.hotmail.com'. I certainly hope they get this straightened out. This issue started after I updated my Transformer to the lastest maintenance update.
 
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ObviousMan

Senior Member
Jun 16, 2008
133
8
0
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.

On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.

1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.

Good luck.
My hotmail access in email app broke down about 4 weeks ago, but it did not bother me much until I got command from above (Spouse). I started checking around and found the same procedure posted on Sony support site 6 months ago. I decided to give it a shot.
Well, step 3 did not work for me. I checked the server kids iPad was using, which was "bay-m.hotmail.com" and suddenly it worked just fine.
Hopefully this is useful to someone.
OM
 

Cagedodger

New member
Aug 14, 2012
3
0
0
Sorry for bumping an older thread here, but the above mentioned "debug-m.hotmail.com" server has worked well for quite a while. About 3 days ago, it was no longer able to connect to the hotmail server. I removed the account and then added it again using the above steps (with debug); that fixed it last time. Not this time, though. Has anyone else run across this as well? Any new solutions?
 

gogomayfield

New member
Feb 24, 2012
2
0
0
Sofia
Sorry for bumping an older thread here, but the above mentioned "debug-m.hotmail.com" server has worked well for quite a while. About 3 days ago, it was no longer able to connect to the hotmail server. I removed the account and then added it again using the above steps (with debug); that fixed it last time. Not this time, though. Has anyone else run across this as well? Any new solutions?
On Step 5.1. for "Domain\Username" try "hotmail.com\[email protected]" instead of "\[email protected]"
[email protected] should be your mail address.
 
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