Can't answer calls on gear S3 watch

[Crowland]

Hi please can any one help the green phone sign to answer a call is missing, I can only reject them voice answer is no help, I have factory reset the watch and deleted the app still no luck.
I'm running 2.3.2.3 on my by r760.

 

[raghu102]

which phone are you using? official software or custom? is the gear app, gear plugin, samsung accessory app etc all updated to the latest versions? I read that the call facility only works on official software.

I am using a Xiaomi Note 3 & Note 4 running RR v5.8.5 & i am unable to answer calls from the watch, can only cancel the call, same as you.

One user on XDA said he had the same problem on his oneplus 3t running custom rom till he reverted back to OOS. After that he was able to make & receive calls on his gear s3.

Suggest you look into that.

 

[Crowland]

My phone is a HTC one M7 running lingae custom ROM.
All gear app and plugging are update.
I have not read about the ROMs, so maybe that.
But I did read about the gear an older version needed incoming calls in the notifications to be turned on,
but I can't see that @raghu102 what software are you running on your S3 watch ?

Please see 3rd or 4th question
https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/wearabletech/thread-id/6685/page/6

 

[raghu102]

As per your pic, that is for showing calls on the watch, incoming & missed etc. The latest version of the app & tizen does this automatically.

As I understand, you can see the caller id on your watch & can cut the call but cannot pick the call. See the picture below. I get the same thing except for the green icon to pick the call.

I am running latest version of all the apps & my watch is the bluetooth version running on Tizen 2.3.2.3 with software version R760XXU2BQC5. I am located in India & awaiting the new Tizen 3.0 update.

If you can, I suggest using stock rom for your phone & then reset the watch & do not restore the backup. As I've read, that should work.

 

[jujuforage]

Hi, same problem here , any solution?

 

[p51d007]

Interesting...I've never used it for anything more than "caller ID" because most of the time I have a BT headset attached to my ear
but yeah, I can't "decline" a call either. (Huawei Mate9, all stock)

 

[raghu102]

I am on stock OOS now on my OnePlus 6 & I can receive & make calls using the watch without issue.

Stock rom is required & also make sure phones calls is enabled in bluetooth settings on the phone (click the gear icon next to the Gear S3)

 

[Otithes]

I had a different problem using my xiaomi redmi 4x santoni (resurrection remix v6.0) & my samsung s3 frontier (tizen 4.0). Whenever someone called me I could answer the call from my watch and then it would open the calling interface of the watch as expected but only for a second then disappear. Also the watch was acting as a call controller and by that I mean I could answer calls only on the phone and even if i selected bluetooth instead of speaker mode it changed automatically to phone

Solution: I flashed android pie AEX custom rom using red wolf treble recovery and then it worked like a charm

!!!ALSO VERY IMPORTANT!!! If you are using apps such as true caller and you let them be default phone apps then there is a possibility that they are causing the problem so keep the phone app that came with the rom/os as default (I tried to revert this but only a fresh installation of this rom seemed to help)

P.S: Sorry if this is in the wrong thread I don't know how xda works but I thought I should share this because someone may be facing the same problem. Cheers

 

[BobermanR]

Hi.. any solution???
On my watch is missing the "green phone" (answer). What can I do? (Le Max 2, official Indian ROM)

 

[Crowland]

For me I have found that on my Samsung galaxy siii9300 running stock 4.3 I couldn't answer call.
So I rooted my phone I installed lineage os 14.1.
I lost Samsung pay,
I can now answer calls and text on my watch.
I now have the latest galaxy manager ,plugins and shealth

 

[Tomas487]

You need to go to bluetooth settings on your phone, click on your gear s3 device and in the device properties tap "connect" button.

 

[inthix]

Hi, same problem here , i'm using Samsung S10 Plus and Samsung gear S3, any solution?

 

[XanoZuke]

Check permissions on the bluetooth section of your phone. I had an S3 Frontier paired to a Huawei Mate 20 Pro once and every time I lost connection to the phone for whatever reason, when it reconnected back it had a "phone" permission unticked on the Bluetooth device settings section. Had to re-enable it every time ?