Can't change orientation???????

Rblacula

Senior Member
Sep 19, 2011
222
24
0
I can't change my Wifi Xoom's orientation. The sensor appears to work when I test it in Elixir 2, and I have the autorotate slide switched on. I've rebooted and turned it on and off many times... I contacted Moto via online chat, but it was like 20 minutes before chat hours ended and the guy Juc stood me up! Like he asked what version of the Xoom I have and I said "I have the wifi version". Then he didn't respond for 30 minutes even after I asked repeatedly if he was still there. Anyone else have any advice? I can't find this problem ANYWHERE ELSE!!!! It's driving me BONKERS! I already tried toggling the autorotation switch and rebooting (volume button and screen lock) and turning it off and on. I also uninstalled my recently updated apps... I'll post a reply for future reference of others if I fix it with a factory restore.
 

okantomi

Senior Member
Feb 20, 2011
3,021
709
0
Boston, MA
All stock. Never rooted. Would rooting work?
I think it might be worth a try. It's obviously a software problem, so there's got to be a software solution. Rooting and flashing a kernel or rom could do the trick, otherwise you could reinstall your stock images through ADB (as much trouble as rooting IMHO).
 

Rblacula

Senior Member
Sep 19, 2011
222
24
0
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him... :(
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! :) At least I don't have to send him in! I would miss Xoomy too much!
 
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okantomi

Senior Member
Feb 20, 2011
3,021
709
0
Boston, MA
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him... :(
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! :) At least I don't have to send him in! I would miss Xoomy too much!
I know just what you mean!