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Question Can't download latest System Update

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Tom100%

Member
Jul 10, 2021
33
26
Hi, can anyone help - I'm trying to download the latest system update, 30.11.51.83, to my Asus Zenfone 8 and keep getting this error: "The download has been paused due to a network error".

My WiFi is working fine but I've restarted the router and logged out and back in on the phone.

I've also restarted the phone and turned off Background App Management and Data Saver.

Any advice appreciated!
 

gammerboy

Member
Oct 2, 2017
20
11
Used to get a similar issue on a different phone. Try changing your dns to something else like one.one.one.one or anything else and give it a try. or try using a vpn.
 

Tom100%

Member
Jul 10, 2021
33
26
Thanks for your advice. It has actually resolved itself because I went to a friends house whose WiFi I'm connected to, and it did just what you said and downloaded automatically.