Good Evening
I would like some advice regarding my note 4. I bought it second hand, as I've had 1 before, and I love the devices.
The issue i'm experiencing is that I can't install messenger, I have no problem installing any other apps, only messenger.
These are the things I've tried to rectify the problem
I've factory reset the device.
Cleared cache and data on both Playstore and google services.
Changed the playstore settings to UK.
Uninstalled and then tried reinstalling Messenger.
Tried installing it in safe mode.
Disabled Automatic restore of device.
Tried a different log in for playstore.
Tried downloading from a different app downloader service.
The phone is currently running android 5 Lollypop. (Could I upgrade this to another version? If so how would I go about doing this? explained in novice terms).
Would rooting the device help? (also how do I do this?).
I really would appreciate any advice that anyone could give regarding this matter.
Kind regards
Col
I would like some advice regarding my note 4. I bought it second hand, as I've had 1 before, and I love the devices.
The issue i'm experiencing is that I can't install messenger, I have no problem installing any other apps, only messenger.
These are the things I've tried to rectify the problem
I've factory reset the device.
Cleared cache and data on both Playstore and google services.
Changed the playstore settings to UK.
Uninstalled and then tried reinstalling Messenger.
Tried installing it in safe mode.
Disabled Automatic restore of device.
Tried a different log in for playstore.
Tried downloading from a different app downloader service.
The phone is currently running android 5 Lollypop. (Could I upgrade this to another version? If so how would I go about doing this? explained in novice terms).
Would rooting the device help? (also how do I do this?).
I really would appreciate any advice that anyone could give regarding this matter.
Kind regards
Col
