Can't Receive MMS While Connected to WiFi

rauq

New member
Nov 3, 2018
3
2
0
USA TA-1085 here, had this issue since I've had the phone. I'm on an AT&T post-paid plan and I can't send or receive MMS, whether it's a picture or a group text, while connected to WiFi. If WiFi is switched off or not connected to a network, MMS functions seamlessly. If connected to a network, Android Messages will prompt me to download, and it'll spin for awhile and then time out. I've tried other messaging apps like Textra with no results. My APN settings are the same as my previous phone (Moto G5+)

Nokia Support had me delete a lot of system app data, toggle battery saver, and nothing worked. They only indicated that a solution may be presented through an app or system update, that they report bugs to Google with a request for resolution, that updates "usually come every month" and "most likely within November I should receive it." For what it's worth, that's a similar response I got to issues with Smart Lock, and those issues have since been resolved.

Has anyone else seen a similar issue and fixed it?
 
G

GuestK00459

Guest
I just tried this on my 7.1 and had no issues. I sent an mms from a MintMobile device to my 7.1 on AT&T and it worked with the WiFi connected. I know this doesn't really help but I'm just letting you know as another data point.
 

charlatan01

Senior Member
Jan 10, 2008
969
202
0
Denver
I had issues with MMS in general. I removed all the APNs, created a new one with all the proper TMobile info, and installed Textra (which I own). No issues since then.
 

UCFJake

Senior Member
Dec 21, 2010
205
30
0
Savannah
Oddly, I wasn't aware I may have been having MMS issues but while I was checking the APN for LTE connection I messed something up and lost connection completely and reset my APN's to default. This prompted an MMS message to be immediately delivered upon reconnecting which could have been a coincidence but after seeing this post and testing sending MMS messages to myself and friends, I have no issues now on T-Mobile on Wi-Fi or off.